Flagship Motorcars of Lynnfield

Fast, courteous and prompt service even without an appointment. I have had nothing but great service here. appointment. I have had nothing but great service here. More

My car was looked at on a Thursday, I was told it would be ready Friday, got a message Friday saying it wouldn’t be ready until Monday or Tuesday and that was the last time I heard from the dealership I be ready Friday, got a message Friday saying it wouldn’t be ready until Monday or Tuesday and that was the last time I heard from the dealership I called Monday afternoon and asked for a progress report and was told it wouldn’t be ready till Tuesday or Wednesday I never heard from them on Tuesday, so I called Wednesday afternoon and was unable to reach anyone but the operator When I explained what was going on, after being unable to get through to service, I was told somebody would absolutely call me back No one did The next day was thanksgiving When I called Friday morning, I was told it was ready, and I could pick it up with no apology, no explanation no nothing More

We brought our GLC in for maintenance and wash and we had our ailing dog Jake in the back which we didn’t want to take out. Our advisor Renan made sure the work would be done without disturbing Jake! Always our ailing dog Jake in the back which we didn’t want to take out. Our advisor Renan made sure the work would be done without disturbing Jake! Always satisfied when leaving the dealership! More

Always a pleasure coming to Flagship of Lynnfield! The staff are always courteous and helpful ! We purchased our fourth Mercedes at Flagship but it was the first time there and we have not regretted i The staff are always courteous and helpful ! We purchased our fourth Mercedes at Flagship but it was the first time there and we have not regretted it considering the support we always receive! More

Easy to make appointment. Work was requested. Good waiting area while the car was being worked in Work was requested. Good waiting area while the car was being worked in More

Flagship, and in particular, Nathan, has provided outstanding service for me on both our S class and SL class vehicles. I would most enthusiastically recommend both to other customers (and friends a outstanding service for me on both our S class and SL class vehicles. I would most enthusiastically recommend both to other customers (and friends and family). More

Helpful and super easy to deal with. Excellent service and estimate of time it would take to do the job. Excellent service and estimate of time it would take to do the job. More

Very good service my car at the end is clean and fix the issues report issues report More

Renna was a fantastic CSR. my car wasn’t fixed but am awaiting a response directly from Mercedes. my car wasn’t fixed but am awaiting a response directly from Mercedes. More

Very responsive and worked hard to get it right the first time. They did not want to inconvenience me with having to come back. time. They did not want to inconvenience me with having to come back. More