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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,239 Reviews

1,239 Reviews of Flagship Motorcars of Lynnfield

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July 31, 2021

My service advisor was a complete gentleman. I appreciate the extra effort he put in and his communication throughout the whole process.His dedication was exceptional. More

by Todd Donovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Flagship Motorcars of Lynnfield responded

This review means more to our team than you know! Thank you, Todd! We look forward to seeing you next time! - Flagship Motorcars of Lynnfield

July 31, 2021

I had a very bad experience today with Dylan with my car service. He doesn’t have any manners to deal with the customers. I More

by Erika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ioannidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David sales excellent , Renna Elshrafi, Dylan Carter
Aug 04, 2021 -

Flagship Motorcars of Lynnfield responded

I'm sorry to hear about this, Erika, and would like the opportunity to get some more details about your visit so that I can better address the situation with the team. If you could please reach out to me directly when you have a moment, it would be much appreciated. Thanks, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

July 31, 2021

Stephen Lopes did a great job of keeping in touch concerning the progress on the repair of my vehicle every step of the way! He exceeded my expectations in dealing with your dealership. More

by Johnski8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting Stephen at Flagship Motorcars of Lynnfield! We appreciate your 5-stars, and look forward to working with you again!

July 30, 2021

Great service! From the easy scheduling, provision of very clean new loaner car, required maintenance work performed on my car including unexpected replacement of a tire under warranty, delivery on time More

by taogenalv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Aug 02, 2021 -

Flagship Motorcars of Lynnfield responded

We're glad our team could make this a five-star experience! We understand how frustrating it can be to require maintenance, and we are happy the Flagship Motorcars of Lynnfield team helped you have a positive visit! Thank you!

July 30, 2021

Always great service. Very friendly and always professional. I didn’t have to wait long and there were many amenities provided while I waited. Amazing overall experience More

by Ric123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris McAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Flagship Motorcars of Lynnfield responded

We're so glad you enjoyed your recent visit with us! Thank you for being a Flagship Motorcars of Lynnfield customer and we'll see you next time!

July 30, 2021

Always excellenct service… Renan always efficient and accommodating… and others as well!!!Unfortunately the service prices are to expensive for me…. But all of my service checks are done with Flagship i More

by denise1034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Flagship Motorcars of Lynnfield responded

Hi Denise, thank you for trusting our team with all of your automotive needs. We appreciate you as a customer and look forward to working with you again! -Flagship Motorcars of Lynnfield

July 29, 2021

The place is nice and clean. Service is efficient. My advisor, Nathan , is always kind, reliable and professional, that keeps me going back to him. More

by myknaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Flagship Motorcars of Lynnfield responded

It means so much to hear that Nathan and our team have provided consistent care to you all this time! We value you as a customer and look forward to seeing you at your next service visit! - Flagship Motorcars of Lynnfield

Jul 30, 2021 -

myknaka responded

Please pass along a big thank you to Nathan.

July 29, 2021

Service was impeccable due to Nathan Haugh!! Thank you so much Nathan! Everything I asked for to be done was completed in a timely manner as well. Again thank you! More

by Pknst8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for the great feedback and rating! Nathan and our team are happy to have you as a Flagship Motorcars of Lynnfield customer!

July 29, 2021

I’m happy with the repair that was done on my car. As always my car was wash afterwards, it’s so good to get into a clean car. More

by CClaudine91Jade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for your kind review and rating! We are glad our team provided excellent care to you and your vehicle! - Flagship Motorcars of Lynnfield

July 28, 2021

Excellent service. Checked in quickly, analyzed issue and facilitated repair completed in reasonable time. Appreciated status updates. Explained exactly what the problem was and provided cost details More

by Gerry G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Jul 28, 2021 -

Flagship Motorcars of Lynnfield responded

Hi Gerry, we appreciate all of your positive feedback, and our team provided you with excellent service! We will continue serving our customers with this level of service. -Flagship Motorcars of Lynnfield

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