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Flemington Volkswagen Audi Porsche - Service Center

4.7

85 Lifetime Service Reviews

213 Highway 202, Flemington, New Jersey 08822

85 Reviews of Flemington Volkswagen Audi Porsche - Service Center

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October 16, 2018

"Excellent Service Department"

- black6310

My VW Beetle driver side window was grinding and would not go up or down. I scheduled an appointment to have it fixed along with a recall for the engine control module. It was my lucky day. No charge for the service!!! Window is working perfectly and I assume the module is too. Plus when I went to pick it up, it was out getting washed! That is GREAT service. Thanks Troy & Anthony.

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Troy Patasnick
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Anthony Ruggiero
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 24, 2018 -

Flemington Volkswagen Audi Porsche responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

October 15, 2018

"VW GTI service"

- RSW

I've worked with all 3 brands (VW, Audi, Porsche) at Flemimgton and, this group continues to exceed my expectations for sales and service. I expect my wife and I will be buying and servicing our cars here for a very long time.

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Recommend Dealer
Yes
Employees Worked With
Michele Marsh
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Anthony Ruggiero
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christina Serafin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chris Short
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Debbie Lotufo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Doug Mathewson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 16, 2018 -

Flemington Volkswagen Audi Porsche responded

Thank you so much for your kind words!

October 13, 2018

"Very poor communications."

- rayl

Left my 2018 vw in with 6000 miles on it for warranty work. It took 3 weeks to get an appointment which I understand. Dropped off the car at 08:30. Expected a call to say it may be ready. I called at 15:45 to find out they did not even look at the car and the answer we will look at it tomorrow. Service manager Troy did not give a dam so I went over and removed my car. Ironically the tech just happened to get the car so I told them to unplug it and I will go elsewhere. Terrible place no communications and don't care. Shame.

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Overall Experience
Recommend Dealer
No
Employees Worked With
Troy Patasnick
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Anthony Ruggiero
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 24, 2018 -

Flemington Volkswagen Audi Porsche responded

At Flemington VW, our customer’s satisfaction and safety is of the utmost importance. As I mentioned when you called to schedule your recall service appointment, we were happy to offer you a loaner while your Atlas was in our care. You specifically requested to have another Atlas, which unfortunately, we have only one in our loaner fleet. While we were happy to reserve any of our other vehicles that were available immediately, your request for the Atlas meant waiting for it to be returned by another customer. We are very sorry for the inconvenience, and any possible miscommunication on our part as to alerting you when the Atlas loaner finally became available. Troy Patasnick, Service Manager, tpatasnick@flemington.com

August 24, 2018

"The best Porsche dealer in NJ"

- Uday Kiran Kandula

I have been a customer to most of the NJ Porsche dealers for past 3 years. This was my first visit to the Flemington Porsche. It was delight working with Tony. His professional demeanor and the knowledge of the whole process is highly commendable. I would whole heartedly recommend this dealership to anyone looking for their Porsche needs.

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Recommend Dealer
Yes
Employees Worked With
Ben Casterline
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Troy Patasnick
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Anthony Ruggiero
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 29, 2018 -

Flemington Volkswagen Audi Porsche responded

Uday - We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 18, 2018

"Impeccable Service "

- Medelstein

AMAZING dealership with incredible customer service. Purchased previous Audis from other dealers in NJ and by far the best experience at Flemington Audi - I drive over an hour for service and other issues just for the awesome customer service. Christina from the service department is amazing and makes the service experience seamless - from drop off, to loaner, to pick up.

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Recommend Dealer
Yes
Employees Worked With
Aug 21, 2018 -

Flemington Volkswagen Audi Porsche responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

July 29, 2018

"993help"

- dbg

found a solution for a unique need for my 96 993 - very helpful as it is not a common issue and sourced a specialist to take care of my issue

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Recommend Dealer
Yes
Employees Worked With
Anthony Ruggiero
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 30, 2018 -

Flemington Volkswagen Audi Porsche responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

July 18, 2018

"Overall Experience"

- Cappadonno

For the past 2 years I have had my vehicle serviced at Flemington Audi. Christina is a great Service Advisor. She stays in constant communication with you through out the service. She's very straight forward and goes above and beyond for her customers. Thank you Christina and Flemington Audi for having such wonderful employees.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christina Serafin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 18, 2018 -

Flemington Volkswagen Audi Porsche responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

June 06, 2018

"GREAT SERVICE!"

- VW007

THANKS FOR A QUICK TURNAROUND ON 10K SERVICE OF MY VW JETTA! WE LOOK FORWARD TO OUR NEXT SERVICE IN 2019! THANKS FOR THE FOLLOWUP AFTER PICKUP!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ben Casterline
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jon Budd
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 07, 2018 -

Flemington Volkswagen Audi Porsche responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

May 26, 2018

"Professional, helpful and informative"

- dlw94

My experience at Flemington Porsche was a great experience. I have been to another dealer and they do not come close to the level of service I found here. As I needed more than I originally expected I had total faith in what they told me and did not hesitate to agree to have it done. I will use them for my future services without hesitation.

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Recommend Dealer
Yes
Employees Worked With
Anthony Ruggiero
May 31, 2018 -

Flemington Volkswagen Audi Porsche responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

May 22, 2018

"Highly responsive and customer oriented"

- Farmer Mike

Flemington Porsche is the first dealer I have worked with in terms of owning a luxury car. While the initial stages of ownership were worrisome, it all eventually worked out to my satisfaction. I'm now driving the finest car I have ever owned, thanks to the good folks at Flemington.

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Recommend Dealer
Yes
Employees Worked With
Richard Karas
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Anthony Ruggiero
May 22, 2018 -

Flemington Volkswagen Audi Porsche responded

Thank you so much for sharing! We are so glad that Richard offered you such a positive and memorable experience. Congratulations and welcome to our Flemington Porsche family!

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