Fletcher Chrysler Dodge Jeep RAM

Always friendly and willing to work with you. Don't really presure you like some dealerships do. Very satisfied Don't really presure you like some dealerships do. Very satisfied More

BUYER BEWARE - I drove up from Georgia and bought a used 2017 Ram 3500 from them January 2022. Finally in Sept 2022, I was able to register the truck. The salesmen, Dick Gales, was great to work with and I 2017 Ram 3500 from them January 2022. Finally in Sept 2022, I was able to register the truck. The salesmen, Dick Gales, was great to work with and I would gladly do business with him again but NOT the dealership. Once I left the dealership the headaches began. The paperwork to register the truck did not arrive until March by which time I had temporarily relocated to Florida for work. When I went back to Georgia to register the truck, I was unable to register because the lien release had not been signed. I reached out to Mike Smith who I had been working with on some warranty cancellation and was ghosted. I attempted several times to get in contact with Mr. Smith leaving voicemails and emails. It was not until the bank reached out to the dealership threatening to make the dealership buy the truck back that I was contacted by the dealership. A gentleman named James was assisting in getting the lien release. I once again took time off work to go back to the tag office in GA from FL only to find out the dealership did not pay the taxes to the state that were rolled into my loan. I attempted several times to get a hold of Mr. James and was once again ghosted. I did not hear back from the dealership until I gave them 48 hour notice that I would be getting my lawyer involved. After the notice, I was contacted by James Romine the general sales manager. James R. was helpful in getting a check written for the sales taxes and resolving another lien release issue (the GA tag office required the original lien release which was not in my paperwork.) 9 months later, 3 trips from FL to GA plus time off of work, and many hours of contacting the dealership later, I was able to register the truck. BUT I was charged $1,700 dealer penalty fee for late registration. I requested to James R. that the dealership reimburse me for the $1,700 since it was incurred because of Fletcher. James R. said he would check with the owner and I never heard from him again. I followed up and have not gotten a response from James R. It seems like now that the truck is registered Fletcher has no interest in making this right by paying for the dealer penalty fee. I would not do business with Fletcher Chrysler again and would never send a family member or friend to them. More

Great customer service! The whole experience from pulling into the lot and driver out with my brand new truck, was great! The whole experience from pulling into the lot and driver out with my brand new truck, was great! More

Easy to deal with, took me serious and worked with me from beginning to end. Great group of people. They even told me about money from other dealership that was owed to me. $2200 from beginning to end. Great group of people. They even told me about money from other dealership that was owed to me. $2200 More

Great people and a great sales team. Took the time to help were the ford dealers did not seem to care. Took the time to help were the ford dealers did not seem to care. More

Michael Lukich was our sales person. He is amazing! He goes above and beyond for his customers and tries to help as much as possible. I will definitely recommend him to my family and fri He is amazing! He goes above and beyond for his customers and tries to help as much as possible. I will definitely recommend him to my family and friends. More

The service department is not even worth rating. They have charged me for services that they didn't fix. I called back and spoke with Tom the very next day ( after I picked up my jeep) and he indi They have charged me for services that they didn't fix. I called back and spoke with Tom the very next day ( after I picked up my jeep) and he indicated I would have to pay again. I also have an extended warranty through Century that would more then likely take care of this. He seems like he has no idea about vehicles or warranties. I will NOT be going here again. We have purchased many trucks here, and I just wanted to give this family owned business... my business. Heading to Indy now!! Adding that the items that they charged me for wasn't even on my concern list. Be aware of what your being charged for. More

Michael was great to work with. Made the process very easy from start to finish. Made the process very easy from start to finish. More

I had a great experience purchasing my Jeep grand Cherokee L. Issac Johnson and his team were all great to work with Cherokee L. Issac Johnson and his team were all great to work with More