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Fletcher Jones Audi
Chicago, IL
926 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 926 reviews
July 17, 2017
A6 55k Service Tony Prusak is a true asset to the dealership. He always provides friendly, attentive service with an exceptional attention to detail. Great jo Tony Prusak is a true asset to the dealership. He always provides friendly, attentive service with an exceptional attention to detail. Great job as always! More
by Bill
Employees Worked With
Tony Prusak
July 12, 2017
One of the easiest and fastest new car purchases Mandi was very easy to work with and was prepared for us.. Your aggressive pricing convinced me to drive the 90 miles. I was afraid you would try to Mandi was very easy to work with and was prepared for us.. Your aggressive pricing convinced me to drive the 90 miles. I was afraid you would try to low ball us on the trade, but you where close so the negotiations where easy. Doug and Edie Porter More
by Douglas Porter
Employees Worked With
Mandi Mancilla
July 11, 2017
worked with me Rodolfo Medina and staff worked with me a few issues over the 4th of July Weekend. They accommodated me on each issue I had with professionalism and Rodolfo Medina and staff worked with me a few issues over the 4th of July Weekend. They accommodated me on each issue I had with professionalism and efficiently. Had one small issue with a recall labor bill and they fixed that immediately. More
by jlinton1483
Employees Worked With
Rodolfo Medina
July 11, 2017
Excellent Customer Service Both Lee O. and Gerardo N. were excellent in communication and attention to detail. Thank you Men. Well Done. I would highly recommend having your Both Lee O. and Gerardo N. were excellent in communication and attention to detail. Thank you Men. Well Done. I would highly recommend having your vehicle serviced at FJ Audi. More
by jimc15
Employees Worked With
Lee O and Gerardo N
July 10, 2017
Outstanding. My experience was outstanding from start to finish. Jack Broder is without question the most knowledgeable car salesman I've ever worked with. He obta My experience was outstanding from start to finish. Jack Broder is without question the most knowledgeable car salesman I've ever worked with. He obtained exactly the vehicle I wanted, there was never any question regarding trust or fairness, and he made the entire process enjoyable. More
by AudiA7
Employees Worked With
Brian Owen, Jack Broder
July 10, 2017
new vehicle purchase The car I wanted was available. Professional and courteous staff. My initial contact was through CarGurus. They responded promptly and communicated we The car I wanted was available. Professional and courteous staff. My initial contact was through CarGurus. They responded promptly and communicated well without being overbearing. It was a great experience. I'd go back again. More
by Lori Allen
Employees Worked With
Brian in financing, Andrew Budd
July 10, 2017
Service Fast and courteous. Tim was great to work with. Always updated me on progress of the dirk bring done. Would recommend this dealer for service. Fast and courteous. Tim was great to work with. Always updated me on progress of the dirk bring done. Would recommend this dealer for service. More
by Joseph37
Employees Worked With
Tim Mettille
July 06, 2017
Q5 breaks Been seeing Tim for years now. Trustworthy and reliable, I just call him directly and know that my vehicle will be in good hands. Thanks Tim Been seeing Tim for years now. Trustworthy and reliable, I just call him directly and know that my vehicle will be in good hands. Thanks Tim More
by Mikelevy7
Employees Worked With
Tim Mettille
July 05, 2017
Very good experience William Maloney was very knowledgable about Audi's. He was very patient when he was showing us the features of the car. It was a pleasure to work wi William Maloney was very knowledgable about Audi's. He was very patient when he was showing us the features of the car. It was a pleasure to work with him. More
by bug
Employees Worked With
William Maloney
July 03, 2017
Fantastic experience and zero pressure from Jack Broder My husband and I have heard great things about Fletcher Jones Audi. We walked in without an appointment (on a Saturday morning) and were greeted by J My husband and I have heard great things about Fletcher Jones Audi. We walked in without an appointment (on a Saturday morning) and were greeted by Jack Broder. What a genuinely nice person. We did not feel rushed at all. We have a feeling he would have spent the whole day talking to us about what he so clearly has a passion for. My husband had to leave at one point (after the paperwork) and Jack so enjoys what he does he calmly and patiently went through everything on the car with me. We also noticed that he is well liked by the specialists around him. I walked out of the building not only with a fantastic Audi but knowing that Jack is a phone call away if we have any questions. We will not only be recommending FJ Audi to our friends but also Jack. More
by Rebecca
Employees Worked With
Jack Broder
