Fletcher Jones Audi - Service Center

A customer oriented dealersdhip They do everything possible to make the customer satisfied. Service is reliable, prompt and efficient. The best dealership I have ever used. I recomme They do everything possible to make the customer satisfied. Service is reliable, prompt and efficient. The best dealership I have ever used. I recommend them to everyone I know More

Friendly, fast and complete. No delays, quick work on 5000 mile service. Good explanation of one potential issue, followup set. Very nice staff, making it a pleasant experience. No delays, quick work on 5000 mile service. Good explanation of one potential issue, followup set. Very nice staff, making it a pleasant experience. Outstanding shuttle service too. More

Excellent Always on time and courteous, detailed. The best service I've ever experienced at a car dealership. My car was ready and cleaned very fast. I recommen Always on time and courteous, detailed. The best service I've ever experienced at a car dealership. My car was ready and cleaned very fast. I recommend this facility More

William in the service department is wonderful! Williams is always very responsive and provides great service. I will be coming back again tomorrow morning. I always have a good experience at your Williams is always very responsive and provides great service. I will be coming back again tomorrow morning. I always have a good experience at your dealership. More

Great experience William was friendly and very knowledgeable. All the repairs were completed as requested and the car is running great. Thank you for the job well done William was friendly and very knowledgeable. All the repairs were completed as requested and the car is running great. Thank you for the job well done. More

So good it's scary You should dred bringing your car in for service. But, I look forward to it. Jon in service is by far the nicest and most knowledgeable person about You should dred bringing your car in for service. But, I look forward to it. Jon in service is by far the nicest and most knowledgeable person about my S5. He puts me at ease and always knows how to put my needs first, even when I don't know what I need. I also love visiting with Jack when I wait for my car to service. He tells me the latest Audi updates and I look forward to the next car I buy from him. Overall, how could you ask for more. I use to think Motor Werks was something special. They are in Borrington for a reason. They don't come close. More

USB concern I came in without an scheduled appointment and they were very happy to help me out if they weren't busy.. They got me in and even offered a car wash w I came in without an scheduled appointment and they were very happy to help me out if they weren't busy.. They got me in and even offered a car wash which I declined. They explained a work around of not having a USB port and also fixed the lighter that was not working. quick and efficient. More

Great service! Found an issue on my car that google suggested may be damage from an alignment service I recently had done. Fletcher Jones took care of the problem, n Found an issue on my car that google suggested may be damage from an alignment service I recently had done. Fletcher Jones took care of the problem, no question asked. More

Audi service is excellent . Tim, a service advisor, is informed, efficient, attentive, responsive, very helpful in managing the customer's wait time, arranging transportation, . Tim, a service advisor, is informed, efficient, attentive, responsive, very helpful in managing the customer's wait time, arranging transportation, following up with status of the car, and overall a great ambassador for the Audi brand and Fletcher Jones service department. I am a very satisfied customer for over 13 years. John Stiefel More

Service was exceptional My experience with service advisor William Gonzalez at FJ Audi was hands down the best I've had with any service department. And I have had quite a fe My experience with service advisor William Gonzalez at FJ Audi was hands down the best I've had with any service department. And I have had quite a few cars serviced. William was quick in accommodating my schedule for the drop off and pickup of the vehicle. Once the vehicle was in service, he was prompt in calling me with a diagnosis and estimate of the repairs. His attention to detail was fantastic. It's been 6 months since the service was performed and I am extremely pleased with the service performed and my experience with William and FJ Audi. I highly recommend visitng him if you need your Audi serviced or maintained. More