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Fletcher Jones Imports

4.9

820 Lifetime Reviews

7300 West Sahara Avenue, Las Vegas, Nevada 89117
Call (702) 364-2700

820 Reviews of Fletcher Jones Imports

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January 19, 2019

"Best service! Highly professionals "

- Idan

Highly recommended very friendly and amazing professional service. Taylor made the deal to your request Very patient explaining every little details you need work for the best numbers for you and really put a lot of effort to make you happy as a client

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shai Winograd
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Maxine Linihan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 18, 2019

"Recent B Service and Check Engine"

- Marksteven13

Everyone at Fletcher Jones Sahara is amazing. they are so accommodating and professional and I have always felt so pampered and taken care of. I have been a customer since 2006 and I will remain a Mercedes owner indefinitely. You guys are the best.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Mel Myers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ryan Cross
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dennis Eich
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 18, 2019

"John is terrific! He is dedicated to his job!"

- Fotopoulos

I do not know the personnel in loaner department however they are courteous and efficient. John Sarantidis is exceptional! Sincerely just a great work ethic.

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Recommend Dealer
Yes
Employees Worked With
John Sarantidis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 18, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that John was able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you Tom Zumbo General Manager

January 18, 2019

"Always The Best"

- DrJen

I’ve never been disappointed of their service. I always feel pretty good that my car is always in the best hands. John S. Is very professional, knowledgeable and gives me a timely update of what’s going on.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 18, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that John was able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you Tom Zumbo General Manager

January 16, 2019

"Best car buying experience ever!"

- teri d

Went to get service and ended up buying a car. Love the friendly service. No pressure! This is what car buying should always be like!

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Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Haim Beja
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dave Miller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Alex Hernandez
Jan 17, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you received an exceptional experience and were treated with the utmost care. Congratulations on your new purchase! Best, Tom Zumbo General Sales Manager

January 16, 2019

"Excellent experience"

- Vic4186

My service advisor, Ryan Cross, has always made servicing my car as simpe as possible. Check in is fast and I go away with a clear understanding what service will be performed and approximate cost. He keeps in touch, letting me know if anything else should be done and when my vehicle will be done. I also get a call when it is ready. The check out process is simple and quick.

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Recommend Dealer
Yes
Employees Worked With
Ryan Cross
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 17, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit by Ryan. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

January 15, 2019

"Prompt service "

- Sultry702

Courteous when setting up an appointment with Hector. He listened carefully when I described the issue. I received thorough and prompt service all in the two hour time frame I was told. The service advisor Danielle made feel at ease.

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Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Hector
Jan 15, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that Hector, Danielle and our team were able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you Tom Zumbo General Manager

January 13, 2019

"Fast friendly staff..."

- Gp

Very friendly and courteous staff... I was in and out in just a few minutes. Service advicer Jolene made it an easy and quick experience...

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 15, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that Jolene was able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you Tom Zumbo General Manager

January 13, 2019

"Best ever "

- Lovemysl

Jamie , part managers did a wonderful thing for me and my car. I truly appreciate all she did I will keep recommending this place to everyone. Being new to las vegas , finding a terrific dealer for my sl 550 So thank you Jamie. And everyone else that dealt with mt car and needs.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Dave Miller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jamie. Part manager.
Jan 18, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that Jamie was able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you Tom Zumbo General Manager

January 13, 2019

"Wonderful"

- Veronica G

The whole experience from beginning to end was Perfect!!!! Appointment time,loaner car ready clean and full since I had to return back to work.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Cote
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Loaner car personal
Jan 15, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that we were able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you Tom Zumbo General Manager

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