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Fletcher Jones Imports

Las Vegas, NV

4.7
2,104 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,104 reviews

February 28, 2018

new car I had issues with the module in the car and did not want to keep it. They gave me a new car instead. this twenty five word thing is stupid and you sh More

by Mo Sahihi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Wolff, Dave Fast
Feb 28, 2018 -

Fletcher Jones Imports responded

Hi Mo, Thank you for your feedback. We are so pleased to see that our team was able to help provide you with an exceptional experience. As always, please feel free to reach out to us if we can assist you any further. -Krista Alshouse, Client Relations Manager

Mar 01, 2018 -

Fletcher Jones Imports responded

Hi Mo, We appreciate you for taking the time to provide us with a review! Please call me directly at 702-364-2878 if you find that there is anything you need. Thank you truly, Tashi Scott - Guest Experience Advisor

February 27, 2018

John sarantidis well experience service person My excellent services with john Sarantidis his professional always welcome my self to come back Thank you john S for your excellent work. More

by Ofeliav0 16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Feb 28, 2018 -

Fletcher Jones Imports responded

Hello Ofelia, Thank you for your feedback. Our service team works diligently to ensure that our guests receive a first class experience with every visit. We are so happy to see that John took such wonderful care of both you and your vehicle. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

February 26, 2018

Dave Fast is the best. I have never gone any where else to get my vehicle serviced. Dave Fast is the most honest man and I always know that I am being treated fairly. I am More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fast, Guest Relations
Feb 26, 2018 -

Fletcher Jones Imports responded

Hello Kelly, Thank you for sharing your feedback with us. We are proud to be your first choice when it comes to servicing your vehicle. We look forward to your next visit with us. -Azalea Hann, Client Relations Ma nager

February 25, 2018

Excellent service as usual! Jason took care of my car while in service! He always had the answer to my questions or was able to find it from somebody if it was not his area of ex More

by CSMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxine Linihan, Ivan Hoff, Jason Cote
Feb 26, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for taking some to time to deliver us your feedback. We are so glad to hear that Jason took such excellent care of you and your vehicle. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

February 25, 2018

Best dearlership I rate this dealership the “best” because for years, we always receive remarkable service with every visit. I have been with then for many years and i More

by Shirlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Feb 26, 2018 -

Fletcher Jones Imports responded

Hi Shirlee, We appreciate you taking some time to give us your feedback. It is a great honor to us that you believe we are the best fit for you and look forward to working with you for many more years to come! -Krista Alshouse, Client Relations Manager

February 25, 2018

Friendly and Courteous Went for an oil change and everything went without a hitch. Was able to wait and the accommodations were excellent. Was promptly notifyied when car More

by Ny12545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross, John Glasgow
Feb 26, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing your experience here at Fletcher Jones Imports. It is always wonderful to hear that our service team took such wonderful care of both you and your vehicle. We look forward to your next visit. -Azalea Hann, Client Relations Manager

February 22, 2018

Excellent Appointment was easy to make. Danielle Kerley clearly understood the problem with my MB. She arranged prompt repair and returned a clean vehicle. Wait More

by WaltN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniell K
Feb 23, 2018 -

Fletcher Jones Imports responded

Hi Walt, Thank you for taking some time to share your feedback. It is wonderful to see that Danielle provided both you and your vehicle with the most exceptional service and care. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

February 21, 2018

Service I needed to replace the centrifuge cover due to seeping oil from last inspection. I live in Seattle, WA and was on a planned trip to Las Vegas. They More

by Best or Nothing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Feb 21, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for taking some time to share your experience with us. Our service team loves to make sure our guests are back on the road with their vehicle in top condition. It is a pleasure to see that John took such great care of you. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

February 20, 2018

Maintenance inspection Had just purchased a used vehicle, and wanted to get a certified mechanic’s opinion on condition of the vehicle. It passed with flying colors and the More

by michaelpn3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Feb 21, 2018 -

Fletcher Jones Imports responded

Hi Michael, Thank you for sharing your feedback with us. We are so pleased to see that Jason took such wonderful care in assisting you. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

February 20, 2018

Jenae and the entire FJ team was awesome! While it took a couple of visits and test drives to find my perfect ride, the Fletcher Jones team was very patient and attentive to my needs, even whe More

by Jake J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenae Steed
Feb 21, 2018 -

Fletcher Jones Imports responded

Hi Jake, Thank you for sharing your feedback with us. We are delighted to see that Jenae and our team were able to help you leave with the perfect match. We wish you many miles of happiness together. Welcome to the Fletcher Jones family. -Krista Alshouse, Client Relations Manager

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