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Fletcher Jones Imports

Las Vegas, NV

4.7
2,104 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,104 reviews

February 09, 2018

Service Excellence I take my Smart car to Mercedes for service because they are trained professionals. My car is always returned repaired, serviced, and cleaner than whe More

by Minigal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Feb 09, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback. It is so wonderful to see that Josh and our team continues to impress and exceed your expectations of a first class service experience for your Smart Car. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

February 08, 2018

Excellent My service adviser is the epitome of excellence in service, knowledge as it relates to types of service performed and friendly efficient service with More

by S550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Feb 09, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for your feedback. We are so pleased to hear that John continues to provide you with an amazing service experience on your Mercedes-Benz S 550. As always, please feel free to reach out to us if we can assist you further. -Azalea Hann, Client Relations Manager

February 05, 2018

great service We always take our cars to John and we never have to worry. John always calls to make sure we are happy with our service , make taking our cars to th More

by kthillegass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Feb 05, 2018 -

Fletcher Jones Imports responded

Hi, Thank you for your feedback. We are so pleased to see that your experience working with John continues to exceed your expectations of exceptional service. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

February 04, 2018

You have the A TEAM IN VEGAS I have to say your team here is amazing. They go over the top to be sure that my car is taken care of and that the warranty covers all the repairs ne More

by captain craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Feb 05, 2018 -

Fletcher Jones Imports responded

Hello Craig, Thank you for sharing your feedback with us. Our priority is to ensure our guests receive the most exceptional service possible. We are so pleased to see our team left you with the most positive impression. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

February 04, 2018

First class The quality of service & care is always excellent. We don’t want to go anywhere else. Thank you, Dave for the first class service/experience. More

by Wada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fast
Feb 05, 2018 -

Fletcher Jones Imports responded

Hello, We truly appreciate your feedback and are so glad to hear Dave continues to provide the utmost exceptional care and service to you and your vehicle. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

February 04, 2018

Great service - Nice People I was able to schedule and receive my Service B in the same day. Pretty nice in my busy retired life! Very friendly service and the Latte was good too More

by rverginia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Feb 05, 2018 -

Fletcher Jones Imports responded

Hello, We truly appreciate you taking some time to deliver some feedback. It is such a pleasure to see that your experience working with our service team was an incredible one. We look forward to your next visit. -Azalea Hann, Client Relations Manager

February 03, 2018

I bought a gem of a used car at FJI I drove one used car at Fletcher Jones Imports and instantly knew I wanted it. It was an eight year old luxury Volvo with 68,000 miles, but it had be More

by 15_Delta_KJwtf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The mechanic who replaced my battery while I was not home...thanks!, Shai Winograd, Ivan Hoff
Feb 05, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing your feedback. We are so glad to have been able to help you find the perfect vehicle. Our priority is to ensure our guests receive the best experience from start to finish! Your recommendations are truly appreciated. -Krista Alshouse, Client Relations Manager

February 02, 2018

Great service! Friendly knowledgeable staff Brand Tiffin coach on a new Sprinter chassis. Had a dead engine battery. Fixed expeditiously and was on my way. Cost including roadside service was al More

by patmcchesney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Feb 05, 2018 -

Fletcher Jones Imports responded

Hello Pat, Thank you for taking some time to deliver us your feedback. It is so wonderful to hear that Ryan was instrumental in assisting you with servicing your Mercedes-Benz Sprinter. We look forward to your next visit. -Azalea Hann, Client Relations Manager

February 01, 2018

Always great service Every time I go there i feel very taken care of, they always get the job done right and on time will use over and over agiain More

by MexicoBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross, Dennis Eich
Feb 05, 2018 -

Fletcher Jones Imports responded

Hello Bob, Thank you for sharing your experience with us. It is truly a pleasure to hear that our team is able to provide you with the most incredible service and care. As always, please feel free to reach out to us if we can assist you further. -Krista Alshouse, Client Relations Manager

January 31, 2018

Wonderful service I would like to thank Albert for his impeccable service. He was an absolute pleasure to work with. Alex was also very helpful and a joy to work with. More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Valenzuela, Albert Weisser
Feb 01, 2018 -

Fletcher Jones Imports responded

Hello Megan, Thank you for your feedback. We are so pleased to hear that Albert and Alex provided you with the first class service and care that both you and your vehicle deserve. We look forward to your next visit with us, -Azalea Hann, Client Relations Manager

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