Back

Fletcher Jones Imports

Las Vegas, NV

4.7
2,104 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
Contact Dealership

7300 West Sahara Avenue

Las Vegas, NV

89117

Directions

By Type

Showing 2,104 reviews

January 25, 2018

JOHN WAS NICE, HELPFUL, AND COMPLETELY STRAIGHT-FORWARD I WISH I COULD'VE RECEIVED SERVICE LIKE THIS AT THE OTHER FLETCHER JONES MERCEDES BENZ IN HENDERSON. JOHN SHOULD BE TRAINING THE OTHER SERVICE ADVISER More

by ROSA ROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Jan 26, 2018 -

Fletcher Jones Imports responded

Hi Rosa, We truly appreciate you taking some time to give us your feedback. It is such a pleasure to see that John has left quite the spectacular impression on you during your experience working with us here at Fletcher Jones Imports. We look forward to your next visit. -Azalea Hann, Client Relations Manager

January 25, 2018

Auto Servive John in the service department took care of the issues in a timely manner and without an appointment. Marcela took care of my invoice and checked on More

by Marc gougeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis, Marcela Patricio
Jan 26, 2018 -

Fletcher Jones Imports responded

Hi Marc, Thank you for your feedback. It is always such a pleasure to hear that our team continues to exceed our guests' expectations of quality service and care. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

January 25, 2018

Great Service ! I had an issue with engine light on, was worried and brought vehicle in asap ! Dennis Eich took care of me and had the problem resolved. I was also pr More

by GD1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Jan 25, 2018 -

Fletcher Jones Imports responded

Hello, We truly appreciate you taking some time to give us your feedback. We believe our guests deserve nothing but the best and are so pleased to hear of your experience working with Dennis was an amazing one. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

January 25, 2018

Great experience. Super professional The team at Fletcher Jones always does a great job of making to exceed my expectations. Once this lease is up, I will certainly come back to Dave for More

by Yarnell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schultz, Dennis Eich
Jan 25, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback. We are so pleased to see that we continue to exceed your expectations of quality service and care. We look forward to your next visit and proud to have you in our Fletcher Jones family. -Krista Alshouse, Client Relations Manager

January 24, 2018

Service Spencer Kaplan was my previous service advisor who left. I was not aware and was assigned Danielle Kerley who was amazing. She was friendly and effici More

by taylorcc06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Jan 25, 2018 -

Fletcher Jones Imports responded

Hi Taylor, Thank you for sharing your feedback. We are so pleased to hear that Danielle exceeded your expectations of amazing service. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

January 20, 2018

Amazing Service I had an awesome experience with Mercedes of Sahara. ALBERT WEISSER was my sales contact, he was knowlegeble, honest and genuine. He is was very patie More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Hoff, Albert Weisser
Jan 22, 2018 -

Fletcher Jones Imports responded

Hello Aaron, We truly appreciate you taking the time to give us some feedback. Our priority is to ensure our guests are able to find the perfect vehicle to match all of their needs along with a first class experience. We are so pleased to hear that Albert was instrumental in your exceptional experience here. Glad to have you in our Mercedes-Benz family. -Krista Alshouse, Client Relations Manager

January 19, 2018

They got me an appointment quickly on short notice This dealership is efficient and very helpful using texting and emailing services to remind you of your appointment and when your car is done. They ev More

by Cindy Yenkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Jan 22, 2018 -

Fletcher Jones Imports responded

Hello Cindy, Thank you very much for your most valuable feedback. Our top priority is to ensure that our guests receive a first class experience and get you back on the road in your vehicle in its best condition. Your recommendation is truly appreciated. -Krista Alshouse, Client Relations Manager

January 19, 2018

Good service but expensive . Josh is very friendly and the dealership is nice and clean. They offered me a ride back home. Prices can definitely improve More

by Alex01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Jan 22, 2018 -

Fletcher Jones Imports responded

Hello Alex, Thank you for sharing your feedback with us. It is such a pleasure to hear that Josh provided both you and your vehicle with exceptional service. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

January 17, 2018

SL500 Strut When we noticed a minor leak on our garage floor underneath our SL500's front left wheel, we knew it was time to visit Dennis Eich at MERCEDES. He to More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Jan 19, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing. We are so glad to hear that Dennis provided both you and your Mercedes-Benz SL 500 with the most exceptional service and care. We truly appreciate your recommendation. -Azalea Hann, Client Relations Manager

January 16, 2018

Great service I was taken care of with respect and efficiency. The service was exactly what I asked for. Danielle was easy to talk to and was efficient. More

by ryenkows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Jan 16, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing your feedback with us. It is so wonderful to see that Danielle provided both you and your vehicle with exceptional care and service. As always, please feel free to reach out to us if we can assist you any further. -Krista Alshouse, Client Relations Manager

...
169
...