Fletcher Jones Imports

Exceptional Service - every time I brought my car in for routine maintenance. Unfortunately, it also required some repairs following inspection. Service Specialist Dave Fast provided I brought my car in for routine maintenance. Unfortunately, it also required some repairs following inspection. Service Specialist Dave Fast provided a detailed explanation and arranged for the work to be be completed all on the same day. When I picked my vehicle up, it was running well and looked great - it had been washed, what a nice touch. Thanks for continuing to deliver the best service every time, you never disappoint and manage to exceed expectations. More

Oil Change John is always friendly, honest and helpful. As always, the work was completed within the timeframe promised. FJ Mercedes is our first choice for veh John is always friendly, honest and helpful. As always, the work was completed within the timeframe promised. FJ Mercedes is our first choice for vehicle service. More

A pleasure as always Curtis Cherry and his team are always courteous and responsive to our needs. The vehicle is always completed on time and we have never had issues bey Curtis Cherry and his team are always courteous and responsive to our needs. The vehicle is always completed on time and we have never had issues beyond the service and repairs. Daniel Viek’s knowledge is unbelievable and I believe to be one of the reasons our vehicle is so well attended to. More

Josh was amazing Josh had answers when I had questions and he didn’t give me the run around. He listened to my concerns and was able to have his team find small detail Josh had answers when I had questions and he didn’t give me the run around. He listened to my concerns and was able to have his team find small details that I wouldn’t have thought to look at. More

Excellent from the Greeting through to the service The entire experience was excellent. The people assisting with scheduling, the website allowing an easy reschedule, the reminder calls, all were grea The entire experience was excellent. The people assisting with scheduling, the website allowing an easy reschedule, the reminder calls, all were great. When I arrived I was immediately greeted and asked how I could be helped. Ryan was assisting another customer so Jason stepped in to get the service started. The greeting at the coffee shop was friendly and she even asked how I was doing when she passed me later during my wait. Ryan was very helpful and efficient. Overall excellent service from start to end! More

Ryan was excellent and provided great customer service. Customer service is an asset at all times and Ryan exemplified exceptional customer service. Thank yo for your assistance and have a blessed holiday s Customer service is an asset at all times and Ryan exemplified exceptional customer service. Thank yo for your assistance and have a blessed holiday season. More

Service visit The attention to detail was above anything I have experienced no where else other than Mercedes. Beside having an absoutely great vehicle, the custome The attention to detail was above anything I have experienced no where else other than Mercedes. Beside having an absoutely great vehicle, the customer service is top rated. They are so organized More

Service Dennis always takes good care of me. Quick, professional and kind. I feel best taking my car here because of him. Thank you very much Dennis always takes good care of me. Quick, professional and kind. I feel best taking my car here because of him. Thank you very much More

thorough nice people they know what they are doing. they know my car inside and out. can call last minute and I'm in.!!!! any time. nice people they know what they are doing. they know my car inside and out. can call last minute and I'm in.!!!! any time. More

Service Excellent service as I had a loaner car being established as I was getting service request completed. Communication was outstanding and i received my Excellent service as I had a loaner car being established as I was getting service request completed. Communication was outstanding and i received my car prior to the anticipated time. Great service! More