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Fletcher Jones Imports
Las Vegas, NV
2,084 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,084 reviews
August 18, 2016
100% satisfied with customer service I'm 100% happy with my car but most of all. Happy with the customer service I got there. Haim helped me in the best ways as possible and I'd for sure I'm 100% happy with my car but most of all. Happy with the customer service I got there. Haim helped me in the best ways as possible and I'd for sure refer him to friends and family. More
by Pia
Employees Worked With
Haim Beja
Helpful July 28, 2016
Fast and professional Shai was great and approachable knew what in wanted and helped me to get my dream car :) I will be back since my wife would love to have an benz as we Shai was great and approachable knew what in wanted and helped me to get my dream car :) I will be back since my wife would love to have an benz as well . More
by Chefricsi
Employees Worked With
Shai Winograd
July 27, 2016
experience start to finish mour experience with fletcher jones was as good as it gets. no problems from start to finish and our salesman did nothing but help us from the minute mour experience with fletcher jones was as good as it gets. no problems from start to finish and our salesman did nothing but help us from the minute we stepped onto the lot. he took care of our every need that we came for and was extremely knowledable in all aspects of the business. heim beja is a true gentleman and should be applauded for the way he handled our situation as i can tell by his mannerisms he handles everyone that way. i would purchase another mercedes from him anytime and will always give him the higest recommendation should anyone ever inquire, THANK YOU AGAIN HAIM FOR EVERYTHING BILL AND SANDRA JACKSON PS. my only question and not a complaint just a statement is the when a person sits on the board of 2 of the largest companys on wall street has 6.3 million dollars with chase bank, 100,000 shares of stock in that bank, a fica score of i checked was 790 {i realize maybe not that great} your findings supposebly showed less, i believe they said 750 or there abouts we had to wait 2 hours afterwards cause there were problems with my credit. i could have paid you cash for the car but haim understood from the start, i needed a lease. i ve had nothing but great experiences with the car and my bookeeper is extremely upset when she said i needed a lease, she wanted me to get the 195,000 amg so my lease payment would be about 2500 a month....but obviously i would never have qualified for it. i was just curious about the final ending, who checked everything out etc. plase don t accept this as any whining as i am totally satisffied with everything including the fellow who showed us how to start the car or we would probably still be on your showroom floor trying to get out of your lot. again haim, many thanx for everything More
by cheska
Employees Worked With
i worked with several who were all first class but cannot remember their names
July 18, 2016
Mr. Ray Lo delivered superior 7 star service!! In July, 2016, my lovely wife and I purchased our 3rd Mercedes Benz vehicle from Fletcher Jones MB. As always, the 1st class service and selection In July, 2016, my lovely wife and I purchased our 3rd Mercedes Benz vehicle from Fletcher Jones MB. As always, the 1st class service and selection of vehicles are top notch compared to the rest! On this visit, we knew exactly which MB we wanted delivered. Mr. Ray Lo, was our Sales Representative. He was professional, patient, knowledgable, and courteous. He answered all of my wife's questions. He further examined the MB Bluetooth system. He was extremely patient towards me and my physical condition, which tends to be very time consuming. We've been blessed & have upgraded with each new selection. I feel #4 on its way! Thank You, Don Clark More
by DC90
Employees Worked With
RAY LO
July 07, 2016
Caring Service and Accommodations I was given a thorough overview of what repairs would be needed as well as an estimate of expenses that would be involved. While I waited, I had very I was given a thorough overview of what repairs would be needed as well as an estimate of expenses that would be involved. While I waited, I had very pleasant accommodations for doing some personal work that I took with me. I also liked having coffee available while I waited. More
by Walter
Employees Worked With
Dennis Eich
July 07, 2016
Best dealership! Great customer service. Service advisor is very professional and generally interested in resolving my service needs. Josh is very accommodating and si Great customer service. Service advisor is very professional and generally interested in resolving my service needs. Josh is very accommodating and sincerely interested in taking care of my service needs. More
by Parart545
Employees Worked With
Josh Sutton
July 02, 2016
Great service Nothing beats the customer service at this dealership. Spencer ,Kaplan makes my time there fast and painless. Nobody likes having car problems, but he Nothing beats the customer service at this dealership. Spencer ,Kaplan makes my time there fast and painless. Nobody likes having car problems, but he is quick to greet you, diagnosis the problem and get my car back to me quickly. And then nothing beats a chat with Rick Rizzolo when thinking about upgrading my current ride. More
by NRG
Employees Worked With
Spencer Kaplan
July 02, 2016
Excellent buying experience! This is the second vehicle we have purchased from Fletcher Jones. As a woman and first time buyer without having my Husband present I was treated wit This is the second vehicle we have purchased from Fletcher Jones. As a woman and first time buyer without having my Husband present I was treated with respect and at no time felt that I was not getting anything but a fair deal. When I consider a new vehicle in later years I would definitely put Fletcher Jones Mercedes Benz at the top of my list. More
by stiffie10
Employees Worked With
Lisa, who showed me all the nuances of the vehicle., Mel Myers, Ivan Hoff
July 02, 2016
Excellence in Customer Care Have worked with Howard Manoff for over 12 years, Howard knows what I want each new car I lease and always finds the perfect car at the lease price I Have worked with Howard Manoff for over 12 years, Howard knows what I want each new car I lease and always finds the perfect car at the lease price I want without any difficulty. Howard introduced me to Jay Fields, who helped me with finding my new 2016 C Class and he nailed it. Jay is great to work with, he makes the process of getting into a new car very easy. Thanks to both Howard & Jay for their exceptional customer service. More
by jlewisregroup
Employees Worked With
Jay Fields, Howard Manoff
July 01, 2016
Excellent buying experiences Haim Beja is always kind and thoughtful. He listened to our needs very carefully and gave us great advice to make a decision to buy a car. Our famil Haim Beja is always kind and thoughtful. He listened to our needs very carefully and gave us great advice to make a decision to buy a car. Our family always have a great experience with Haim. More
by Sai
Employees Worked With
Zach
