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Fletcher Jones Imports
Las Vegas, NV
2,104 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,104 reviews
May 07, 2016
Service Very nice experience as usual . I would recommend this dealership to friends and relatives Far from where I live but I can always get a loaner car Very nice experience as usual . I would recommend this dealership to friends and relatives Far from where I live but I can always get a loaner car More
by Utah2016
Employees Worked With
Josh Sutton
May 07, 2016
Another Good Service Experience Once again the service visit was as smooth and efficient as possible. My service advisor, Josh S., discussed the needed service when I arrived and he Once again the service visit was as smooth and efficient as possible. My service advisor, Josh S., discussed the needed service when I arrived and he kept me updated during the service. Could not ask for a better service advisor. More
by Joe G
Employees Worked With
Josh Sutton
May 06, 2016
Dennis my advisor is the best.. Very efficient I love the dealership but mainly Dennis my service advisor he is knowledgeable and just a nice man.... All my needs were serviced got a nice loaner ve I love the dealership but mainly Dennis my service advisor he is knowledgeable and just a nice man.... All my needs were serviced got a nice loaner vehicle.this is my 2nd e350..,, tks Dennis is the man More
by Judy2653
Employees Worked With
Dennis Eich
May 04, 2016
Always top notch Mr Singer in the service department is by far the best service advisor I have encountered in all the years and models of cars I have owned. This deal Mr Singer in the service department is by far the best service advisor I have encountered in all the years and models of cars I have owned. This dealerships commitment to address and solve any concerns we have had with our car has been exceptional More
by Drszita
Employees Worked With
Josh Singer
May 04, 2016
Great Service We always have a great experience when working with Donny Drogin and staff. From the moment we walked through the door till the time we closed our dea We always have a great experience when working with Donny Drogin and staff. From the moment we walked through the door till the time we closed our deal we could be nothing but happy. More
by dbschaf10
Employees Worked With
Donny Drogin
May 03, 2016
Service Appt. This was my first service on my car and all was great! Got me out in a timely matter. I loved being able to see the workshop on the tv while I was wa This was my first service on my car and all was great! Got me out in a timely matter. I loved being able to see the workshop on the tv while I was waiting. Thanks Dave! More
by Ronda
Employees Worked With
Dave Fast
April 30, 2016
The Best. I worked with two Techs., Dave Fast, and Josh Sutton. Dave is a great guy, but he left town for while and I started working with Josh. When Dave came I worked with two Techs., Dave Fast, and Josh Sutton. Dave is a great guy, but he left town for while and I started working with Josh. When Dave came back to MB Service, he was so good and Josh was great too. I decided to have the best of two Worlds. I took turns on who would service my car. They are both Excellent. More
by Happy
Employees Worked With
Josh Sutton, Dave Fast
April 29, 2016
Great professional and prompt service. Fletcher Jones Imports always provides the best service. The staff is extremely courteous and professional with a first class experience every visit. Fletcher Jones Imports always provides the best service. The staff is extremely courteous and professional with a first class experience every visit. I recommend anyone looking for the best experience to come to Fletcher Jones Imports. More
by Zane
Employees Worked With
Spencer Kaplan
April 29, 2016
Great car...great people! The sales people and extended crew were very friendly and interested in our experience! They wanted to please us and make our deal work for us. Gre The sales people and extended crew were very friendly and interested in our experience! They wanted to please us and make our deal work for us. Great job! More
by Luckylady
Employees Worked With
Rene Dubois, Maxine Linihan, Donny Drogin, Doris Newton
April 27, 2016
Great customer service Fletcher Jones has a great customer service. I took my C300 to have it service and it feels like a brand new car. I took the shuttle service to the Fletcher Jones has a great customer service. I took my C300 to have it service and it feels like a brand new car. I took the shuttle service to the closest casino, and they pick me up on time. Wonderful job! More
by Mercedes
Employees Worked With
Dennis Eich
