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Fletcher Jones Imports
Las Vegas, NV
2,104 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,104 reviews
April 15, 2016
Great Customer Service Curtis Cherry and Spencer Kaplan are fantastic to work with. They make coming in to get our cars serviced as simple and hassle free as possible. Curtis Cherry and Spencer Kaplan are fantastic to work with. They make coming in to get our cars serviced as simple and hassle free as possible. More
by Natasha
Employees Worked With
Curtis Cherry, Spencer Kaplan
April 14, 2016
An Exceptional employee Dennis Eich is wonderful. He takes great care of my 2009 C300. He doesn't Nickle and dime people. He is genuine and treats you like you are very impor Dennis Eich is wonderful. He takes great care of my 2009 C300. He doesn't Nickle and dime people. He is genuine and treats you like you are very important person. He is very easy to talk to and is willing to take the time to explain the work that was done. Please tell Dennis, Thank you !!!!!!!! Patricia Ann Lewis-Glynn More
by purple rose
Employees Worked With
Dennis Eich
April 09, 2016
Dennis is wonderful. Dennis Eich is wonderful. He takes great care of my daughter and I. He doesn't Nickle and dime people. He is genuine and treats you like family. Dennis Eich is wonderful. He takes great care of my daughter and I. He doesn't Nickle and dime people. He is genuine and treats you like family. More
by Junebug24
Employees Worked With
Dennis Eich
April 08, 2016
Great job John John S. always does a great job on my car each time I'am in for service and that why I'll keep coming back for this great service.Thanks again guys. John S. always does a great job on my car each time I'am in for service and that why I'll keep coming back for this great service.Thanks again guys. More
by crawfish50
Employees Worked With
John Sarantidis
April 06, 2016
Tire fix Got a flat on the way to work and Spencer got me in without any wait and had the tire replaced in less than an hour. Got a flat on the way to work and Spencer got me in without any wait and had the tire replaced in less than an hour. More
by Hurry time
Employees Worked With
Spencer Kaplan
April 05, 2016
Good experience! My experience with Fletcher Jones was great. The salesperson, Mike, gave me his undivided attention while I was there, and was very patient in explai My experience with Fletcher Jones was great. The salesperson, Mike, gave me his undivided attention while I was there, and was very patient in explaining the process. The dealership is beautiful and I felt very comfortable. More
by deborah19
Employees Worked With
Mike
April 04, 2016
Excellent i enjoyed my experience with the salesman he really took the time to show and explain each car I test drove. He was knowledgable in every car thanks f i enjoyed my experience with the salesman he really took the time to show and explain each car I test drove. He was knowledgable in every car thanks for the experience More
by Marie,wil64
Employees Worked With
Jay Fields
April 02, 2016
New SUV Cookie was very helpful and would recommend her Dealership was clean and very presentable and everyone was friendly and helpful. Excellent and do lo Cookie was very helpful and would recommend her Dealership was clean and very presentable and everyone was friendly and helpful. Excellent and do look forward to the next visit. More
by Mike
Employees Worked With
Cookie Ackley - excellent
April 02, 2016
Superb Service Every employee I met at this place seemed happy were so helpful. The price I paid for my window tint was fair and it turned out gorgeous. They really Every employee I met at this place seemed happy were so helpful. The price I paid for my window tint was fair and it turned out gorgeous. They really made my day. More
by Tiffany-twisted
Employees Worked With
Ryan Cross, Marcela Patricio
April 02, 2016
Awesome service as always! Truly from day one of servicing both of my vehicles here the staff has gone above and beyond my expectations. Amazing experience unlike no other! Truly from day one of servicing both of my vehicles here the staff has gone above and beyond my expectations. Amazing experience unlike no other! More
by edouble702
Employees Worked With
Dennis Eich
