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Fletcher Jones Imports
Las Vegas, NV
2,104 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,104 reviews
February 09, 2016
Service I came in to fix my brakes. From the moment I pulled in, to the moment I left, everyone was so nice and accomodating. I can always count on Spencer to I came in to fix my brakes. From the moment I pulled in, to the moment I left, everyone was so nice and accomodating. I can always count on Spencer to do a great job in a timely manner. He is the best! More
by Lengmuixd0211
Employees Worked With
Spencer Kaplan
February 08, 2016
Regular Oil Change Great service! Employees took time and explained the whole process! I felt my car was in good hands. My car came out looking brand new and I couldn't Great service! Employees took time and explained the whole process! I felt my car was in good hands. My car came out looking brand new and I couldn't have been happier! More
by Lekarc
Employees Worked With
Dennis Eich
February 06, 2016
Excellent Service Highly recommended. Everything was better than expected. Great service, always has been utilized multiple times and always excellent without excepti Highly recommended. Everything was better than expected. Great service, always has been utilized multiple times and always excellent without exception. I would return without question. More
by lfreehof
Employees Worked With
Shai Winograd
February 03, 2016
Great Experience Everytime I am at FJ Mercedes Benz I am amazed with how friendly and helpful everyone is. Dave Fast is the greatest Service Rep! I am very happy ownin Everytime I am at FJ Mercedes Benz I am amazed with how friendly and helpful everyone is. Dave Fast is the greatest Service Rep! I am very happy owning my Mercedes and knowing when my car needs Service it is going to get the best care possible. Thank You! More
by MBPassword2016
Employees Worked With
Dave Fast
February 03, 2016
It was great Dennis my service person is alway good, friendly and knowledgeable. He always let me know in advance how much my car is going to cost before work is Dennis my service person is alway good, friendly and knowledgeable. He always let me know in advance how much my car is going to cost before work is done. I also enjoy getting into a clean car when my service is complete. More
by Tsj
Employees Worked With
Dennis was the only person I personally worked with, Dennis Eich
February 02, 2016
I will only buy from Fletcher Jones Imports I have bought several cars over the years from FJ Imports. Even though I moved away, I will still always go back to them for my car buying needs. To I have bought several cars over the years from FJ Imports. Even though I moved away, I will still always go back to them for my car buying needs. Tom Kaplan and his entire team have always gone above and beyond for me. It is truly a 5 star dealership experience. More
by calicourt
Employees Worked With
Donny Drogin, Doris Newton
February 02, 2016
It's Really the Best or Nothing We came for our Slk's regular oil change maintenance and have a minor repair which was done as promised and efficiently. Our Service Advisor Spencer We came for our Slk's regular oil change maintenance and have a minor repair which was done as promised and efficiently. Our Service Advisor Spencer Kaplan is the man behind our service request. As always,him and his team delivered excellent service and we can count on that as they are very dependable and professional! Thank you for delivering the bestest service or nothing! More power and keep it up! More
by Bombshelldmp
Employees Worked With
Spencer Kaplan
February 01, 2016
Very supportive and friendly cooperative I was direct about what I wanted and they responded!!my sales person was very proffetional and tried to accommodate me with the limited time I had!! E I was direct about what I wanted and they responded!!my sales person was very proffetional and tried to accommodate me with the limited time I had!! Everyone was very helpful More
by Coco Chanel
Employees Worked With
Davi Juneja
January 30, 2016
Great service Jason is friendly . Car was done on time . The lounge is clean and comfortable. The price of oil chang is responsible. I will come back for next servi Jason is friendly . Car was done on time . The lounge is clean and comfortable. The price of oil chang is responsible. I will come back for next service. More
by Mica99
Employees Worked With
jason cote
January 29, 2016
Momentum Buy. Above expectation when Ray offered to pick me up from Jim Marsh Body Shop, where I had 10am appointment.. He brought me back to continue paper work we Above expectation when Ray offered to pick me up from Jim Marsh Body Shop, where I had 10am appointment.. He brought me back to continue paper work we started prior to 10am, thus, saved me from renting a car for couple days, when my personal check was accepted and drove my new GLA home that same day. More
by Momentum buy
Employees Worked With
Ray Lo
