Fletcher Jones Imports

Great job of finding a car for me The salesman determined what car I would like and he spent time to find that car. I visited several times and first determined that a new car was The salesman determined what car I would like and he spent time to find that car. I visited several times and first determined that a new car was not what I wanted. Haim worked with me in determining what car would be most suitable for me within my budget. I had an idea what I wanted and Haim worked with me in addressing my real needs. He then set about finding a car for me, which he did. He was the best Sales Consultant I have worked with in many years. He was intelligent, listened, and was informative. I learned from Hiam about new cars, used cars, buying and leasing. And I am happy that he got credit for a sale. Keep him, he is very very good. More

Warranty repair Quick and friendly service! Dennis is great to work with, I would recommend this dealership for service! free coffee too and free car washes too! Quick and friendly service! Dennis is great to work with, I would recommend this dealership for service! free coffee too and free car washes too! More

B-1 service happy and contented, we are always please to the services rendered to us, we've been a mercedes benz family for a long time. the staff are great. happy and contented, we are always please to the services rendered to us, we've been a mercedes benz family for a long time. the staff are great. More

The best experience!!! The way they treat you is EXCEPTIONAL. This is my 3rd Mercedes and Steve and Spencer Kaplan make me feel like I am family. I recommend my friends and The way they treat you is EXCEPTIONAL. This is my 3rd Mercedes and Steve and Spencer Kaplan make me feel like I am family. I recommend my friends and family to this location and will always get a car from them. The only car dealership that looks out for your best interest.* More

as always, service is great! I arrive, the lady that greets you at the gate is so nice. Ryan is completely efficient and so nice. I would keep coming back because of him. Then I g I arrive, the lady that greets you at the gate is so nice. Ryan is completely efficient and so nice. I would keep coming back because of him. Then I got a loaner and Cheryl helped me. What a pleasant person. I had a great chat with her! More

Exceptional Service I have been going to this location for approximately 2 years. The very first experience I had was exceptional and I have trusted them ever since. Ryan I have been going to this location for approximately 2 years. The very first experience I had was exceptional and I have trusted them ever since. Ryan Cross is the absolute best he is very thorough, he tries to resolve all of my concerns even if it means having me talk the mechanic myself. . His customer service skills tells me that he puts me first all the times. He is a good listener, he empathizes and always have a solution. He is very very good at communicating so there is nothing hidden or unexpected at any point. He just make his job seem so easy. I told my sister that I will always drive a Mercedes because of the exceptional service I have experience at Fletcher Jones Imports-West Sahara. We are like family they always look out for me and my car. Totally Impressive. More

Good service 5 stars for Ryan cross good care for a Fews year now I'm very happy with him I have ml320 he's keeps it running like new 5 stars for Ryan cross good care for a Fews year now I'm very happy with him I have ml320 he's keeps it running like new More

Great Experience The sales consultant, (Albert) was excellent, he made sure everything is taken cared off. The car is in great shape and drives like new. Follow-up aft The sales consultant, (Albert) was excellent, he made sure everything is taken cared off. The car is in great shape and drives like new. Follow-up after sales was also great. Thank you Albert and thank you Fletcher Jones for sending me my spare key. Will definitely come back in a few years when ready for a newer model. More

Spencer was awesome as always! I ran over a curb and needed a new tire, fast. Spencer sprang into motion and I was in and out within less than 30 minutes. Awesome job, Spencer Kapla I ran over a curb and needed a new tire, fast. Spencer sprang into motion and I was in and out within less than 30 minutes. Awesome job, Spencer Kaplan!!! More

Service Repair Small problem resolved, repair completed and questions answered by Dennis.Very fast payment service and delivery for pickup. Always a pleasure dealin Small problem resolved, repair completed and questions answered by Dennis.Very fast payment service and delivery for pickup. Always a pleasure dealing with Dennis Eich! More