Fletcher Jones Imports

Best vehicle purchase experience! Will definitely be back for any future car buying. Ask for Chris Cryer in sales, extremely knowledgeable and unbeatable customer service. for any future car buying. Ask for Chris Cryer in sales, extremely knowledgeable and unbeatable customer service. More

Maxine handled the financing of my 2013 Mercedes. She was VERY efficient, found me the right terms for financing, and kept me apprised of what was going on. I had some difficulties with my own financial was VERY efficient, found me the right terms for financing, and kept me apprised of what was going on. I had some difficulties with my own financial institution in getting her the funds she needed for a bout a week, and she was VERY understanding and patient. This woman gets right on every detail to make customer satisfaction a wonderful experience. She is bright, friendly and ...a "Hottie"! :) More

Once you purchase a Mercedes Benz at FJ, you'll have no reason to shop anywhere else! The have vehicles for every budget and will work very hard to satisfy each person's needs!! reason to shop anywhere else! The have vehicles for every budget and will work very hard to satisfy each person's needs!! More

The reason I gave an over all great rating to Spencer Kaplan of Fletcher Jones Mercedes-Benz Is due to his outstanding customer service. Spencer consistently raises the level of customer service Each and Kaplan of Fletcher Jones Mercedes-Benz Is due to his outstanding customer service. Spencer consistently raises the level of customer service Each and every time I come to the dealership for service. Whether it be something as nominal as fixing my cigarette ashtray Or my air-conditioning Spencer addresses each issue with the same professional attitude. Spencer should be Complemented for his exemplary customer service. Lance Alderette More

I purchased my Mercedes from this dealership and have been going to this same dealership for all my services. My rating is solely based on my experience with Dave Fast. He is the most professional, reaso been going to this same dealership for all my services. My rating is solely based on my experience with Dave Fast. He is the most professional, reasonable, and friendly service advisor I've had the pleasure of dealing with. He provides a high quality of customer service. I have been to several other service providers at this dealership over the last 5 years. My past experiences have been mostly frustrating, time consuming, and over priced dealing with primarily incompetenant and arrogant service advisors. If you go to this dealership the ONLY service advisor I would recomend is Dave Fast. More

Every time I take my car to Spencer it’s easy and everything is taken care of. It’s a pleasure doing business with people that care. everything is taken care of. It’s a pleasure doing business with people that care. More

I have been impressed with the level of service afforded me during my whole experience with Fletcher Jones - from vehicle purchase through after sales to maintenance services. This team has given their whol me during my whole experience with Fletcher Jones - from vehicle purchase through after sales to maintenance services. This team has given their whole in making me feel an important client. I have held them up as the epitome of good service to friends and colleagues, promoting a friendly but always totally professional attitude towards their customers. I look upon them all as friends, within a relationship where I feel I can rely upon them to provide the very best of service. Their operation runs like a well oiled machine - or one might even say as a well maintained Mercedes Benz. More

I am so very impressed with this dealership! The service from Spencer Kaplan is by far the best experience I've ever had with a service department representative. from Spencer Kaplan is by far the best experience I've ever had with a service department representative. More

My experiences over the past 20 plus years have been only at the highest quality that one expects from a Fletcher Jones brand, and I can't say enough good thing about Rick McBride, what a gentleman. Paul and at the highest quality that one expects from a Fletcher Jones brand, and I can't say enough good thing about Rick McBride, what a gentleman. Paul and Tina Drago More