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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.8
2,101 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,101 reviews

September 27, 2021

John Clough explained my problem extremely well and provided the best possible approach to it. He was highly professional and courteous. My car is nearly thirteen years old, and it has been serviced on More

by john.unrue
Recommend Dealer
Yes
Employees Worked With
John Clough
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Sep 29, 2021 -

Fletcher Jones Imports responded

Hi John, This review made our day! We are ecstatic to know we are your dealer of choice when it comes to the care and maintenance of your vehicle and are thrilled to have your genuine compliments for John Clough and his exceptional level of service! We are grateful to have such heartfelt feedback. Thank you for allowing us the privilege to serve you over the 13 years and always feel welcome to contact us anytime! Best regards, Your Friends and Family at Fletcher Jones Imports

September 26, 2021

Everybody is Very Professional! Service very good. And Jolene Jimerson is a very nice lady.see you next year. More

by karenbest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Report | Print
Sep 28, 2021 -

Fletcher Jones Imports responded

Hi Karen, Thank you for your business and the opportunity to serve you! Our team is honored to have such genuine feedback regarding the professional and nice service you experienced during your visit with Jolene. We strive to ensure guests receive the highest level of service and thrilled to have earned your confidence and loyalty! Best regards, Your Friends and Family at Fletcher Jones Imports

September 26, 2021

John was waiting for me when I got there and greeted me. He was very professional and trying to accommodate me. He is a good man and knowledgeable in his work. I give him A Plus. Thank you More

by Yazdani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Sep 27, 2021 -

Yazdani responded

Great people and professional.

September 25, 2021

No vehicles on the lot for sale. The few vehicles had mark ups to make up for the supply shortage. I will not buy from this lot until the mark up is gone. I understand the vehicle shortage, but it is unf More

by z5whelihanz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamron Garrett, John Clough
Report | Print
Sep 27, 2021 -

Fletcher Jones Imports responded

Hello, We understand your disappointment, however, the market is what is driving our prices these days. Unfortunately, the supply of cars is currently very low, even though we have more inventory then most local dealerships, hence the "supply and demand" pricing. All of us at Fletcher Jones Motorcars truly hope that in the future we will have another opportunity to do business with you. Respectfully, Kimberlee Camargo Reputation and Brand Ambassador

September 24, 2021

It was a 1st time visit for me, customer service is World Class! Thank You More

by tina_can2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Sep 25, 2021 -

Fletcher Jones Imports responded

Hi Tina, Welcome to Fletcher Jones Imports! We appreciate you taking the time to leave us your 5 star review and are elated to know you received WORLD CLASS service from our team! We look forward to serving you again at your next scheduled maintenance interval. Warm regards, Your Friends and Family at Fletcher Jones Imports

September 24, 2021

Easy contact ,straight quote ,no surprises ,very friendly advisor , ON TIME REDELIVERY !!can not give you a rate for the work quality because did not drive the car more than 10 blocks . More

by Arey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
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Sep 25, 2021 -

Fletcher Jones Imports responded

Hi, Our team is flattered to know that your recent service experience was nothing short of excellent and we truly appreciate you complementing our commitment to ensure that guest receive their car back in tip-top shape! Thank you for the opportunity to serve you! We look forward to assisting you with all of your Mercedes-Benz needs! Best, Your Friends and Family at Fletcher Jones Imports

September 23, 2021

Laroyne always treats me well and takes care of my car. He always communicates and updates me throughout the process. More

by Melvegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich, Kamron Garrett, LaRoyne Brown
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Sep 25, 2021 -

Fletcher Jones Imports responded

Hi Mel, Thank you for allowing our team at Fletcher Jones Imports the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! LaRoyne and our team of associates look forward to serving you again at your next scheduled maintenance interval. Best, Your Friends and Family at Fletcher Jones Imports

September 23, 2021

Always get good service at Fletcher Jones Imports. My service manager Dennis Eich takes good care of me. More

by eagleicomm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Sep 25, 2021 -

Fletcher Jones Imports responded

Hi, Our entire service team greatly appreciates your amazing 5 star review! Your thank you for sharing your kind regards for Dennis and that he took good care of you during your visit. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! Well wishes, Your Friends and Family at Fletcher Jones Imports

September 23, 2021

Good service from Jolene J. I feel after all these years I can trust Fletcher Jones when I bring my car for service that you will not try to sell me something I don’t need. Thank you! See you next service More

by twogauchos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Report | Print
Sep 25, 2021 -

Fletcher Jones Imports responded

Hi there, Thank you for choosing Fletcher Jones Imports to attend to your service needs! Our team appreciates your business and is delighted to hear that Jolene has taken great care of you! We look forward to serving you again at your next scheduled service interval. Best regards, Your Friends and Family at Fletcher Jones Imports

September 22, 2021

Dropped off car, and caught shuttle home within a hour. Car ready as promised. Awesome More

by Rlp4peace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
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Sep 23, 2021 -

Fletcher Jones Imports responded

Hello there, Thank you for choosing Fletcher Jones Imports. We are elated to know that Dave is your service advisor as he is one of the best in the business and that he got your vehicle back to you in a timely manner. We look forward to serving you again at your next visit. Best regards, Your Friends and Family at Fletcher Jones Imports

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