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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.8
2,101 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,101 reviews

September 22, 2021

I impressed your service and I haven’t have a good service before and I experienced from you guys.. thank you for your service! More

by Hermie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
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Sep 23, 2021 -

Fletcher Jones Imports responded

Hello there, Wow! Thank you for your amazing 5 star review regarding your recent service visit. With all the competition out there, we are honored to know that you received great and impressive service. We look forward to serving you again at your next scheduled maintenance interval. Best, Your Friends and Family at Fletcher Jones Imports

September 22, 2021

My car was taken care of, and also received a car was and vacuum. Love the extra care. More

by Jillian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
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Sep 22, 2021 -

Fletcher Jones Imports responded

Hello Jillian, Our entire service team greatly appreciates your amazing 5 star review! We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! Warm regards, Your Friends and Family at Fletcher Jones Imports

September 21, 2021

Scheduling the appointment via phone was easy and staffer pleasant. Cal, service adviser, greeted me as I walked into the lobby. He was efficient and arranged shuttle. Multiple text messages were received More

by Sprinter Era
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Granieri
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Sep 22, 2021 -

Fletcher Jones Imports responded

Hello, Our team is flattered to know that your recent service experience was nothing short of extraordinary and we truly appreciate you complementing our commitment the team's efficiency and communication! Thank you for the opportunity to serve you! We look forward to assisting you with all of your Sprinter Van needs! Take care, Your Friends and Family at Fletcher Jones Imports

September 21, 2021

all the service was gteat all the personal very good ,thanks to mr cherry.. Don B More

by lasvegaskid2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr C Cherry, Dave Miller
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Sep 22, 2021 -

Fletcher Jones Imports responded

Hello there, Wow! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that Dave took great care of you in a prompt and professional manner! Thank you for your business and the opportunity to serve you. Best, Your Friends and Family at Fletcher Jones Imports

September 21, 2021

Professional employees, prompt service! Overall a very pleasant experience. My number one choice to have my car serviced. More

by Jr1lvhost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
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Sep 22, 2021 -

Fletcher Jones Imports responded

Hello, Our team was truly flattered to read that you choose Fletcher Jones Imports as your #1 choice to have your vehicle serviced! We take great pride in serving our guests well and pleased to know you have wonderful team members like Jolene to assist you in the care and maintenance of your vehicle. We couldn't be more are grateful to have earned your business and delighted to have you as a valued part of our Fletcher Jones family! Driven to Excellence, Your Friends and Family at Fletcher Jones Imports

September 21, 2021

Laroyne really took care of us!Service was quick and Laroyne really took care of us! Service was quick and they washed my car as well!’ More

by lauriegilleran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
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Sep 22, 2021 -

Fletcher Jones Imports responded

Hi Laurie, Thank you for your business and 5 star review! It is wonderful to know of the great and timely service you received from LaRoyne during your recent service visit! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Mercedes-Benz needs! Well wishes, Your Friends and Family at Fletcher Jones Imports

September 20, 2021

Everyone was helped and the service was Great! The shuttle driver was very helped and courtesy! Great service More

by mlbgobowling64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle Driver, John Clough
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Sep 22, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for taking the time to leave us your 5 star review regarding your recent service visit! We look forward to taking care of you and your vehicle again at your next scheduled maintenance interval. Best, Your Friends and Family at Fletcher Jones Imports

September 20, 2021

Even though there was a slight 'hiccup' with changing the wrong tire John went out of his way to 'make things right'. Thank you! More

by Inkenh
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Sep 22, 2021 -

Fletcher Jones Imports responded

Hello there, Thank you for choosing Fletcher Jones Imports to attend to your service needs! Our team appreciates your business and is delighted to hear John made sure to have your vehicle returned to you in tip-top shape! We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Fletcher Jones Imports

September 19, 2021

John, my service rep was amazing. Getting a loaner was simple. One of the best experiences at a dealership. I will never go to Henderson MB again. More

by m_nicolson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Sep 19, 2021 -

Fletcher Jones Imports responded

Hello, Our team is flattered to know that your recent service experience was nothing short of excellent and we truly appreciate you complementing our commitment to ensure that guest receive their car back in tip-top shape! Thank you for the opportunity to serve you! John and our team of associates look forward to assisting you with all of your Mercedes-Benz needs! Happy driving! Your Friends and Family at Fletcher Jones Imports

September 19, 2021

Very good service with no problem communicating. Thank You I weel recommend service to all orner of mercedes More

by Antoni C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Babin, Ivan Hoff, Dennis Eich
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Sep 19, 2021 -

Fletcher Jones Imports responded

Hi Antoni, Thank you for choosing Fletcher Jones Imports to attend to your service needs! Our team appreciates your business and is delighted to hear you had a good and communicative experience working with our team! We look forward to serving you again at your next scheduled service interval and thank you for your recommendations! Best, Your Friends and Family at Fletcher Jones Imports

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