Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fletcher Jones Imports
Las Vegas, NV
2,101 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,101 reviews
October 24, 2019
Pleased Wendel was very patient he did not make me feel like his priority was to get a commission . He took his time very customer orientated. Wendel was very patient he did not make me feel like his priority was to get a commission . He took his time very customer orientated. More
by Mirari
Employees Worked With
Wendel Andres
October 22, 2019
Great experience Sean was great. All the staff was very helpful and friendly. I will definitely recommend Sean and Fletcher Jones Imports and I will be returning when Sean was great. All the staff was very helpful and friendly. I will definitely recommend Sean and Fletcher Jones Imports and I will be returning when I am ready for another purchase. More
by Tk
Employees Worked With
Krista Alshouse, Sean Randall
October 19, 2019
Great buying experience I had a great experience buying my car at Fletcher Jones Imports. Big part of this great experience was thanks to my salesman Sean Randall. He went ab I had a great experience buying my car at Fletcher Jones Imports. Big part of this great experience was thanks to my salesman Sean Randall. He went above and beyond to make sure I had the best deal and for the process to be as smooth and easy as possible. I highly recommend this dealership and I definitely recommend Sean as your salesman. More
by Leycha J. Ortiz
Employees Worked With
Sean Randall
October 16, 2019
A3 Service and Battery malfunction I brought my pop in for the a A3 servicing in an Auxiliary battery malfunction. Jolene promptly assess my vehicle and explain to me that warranty an I brought my pop in for the a A3 servicing in an Auxiliary battery malfunction. Jolene promptly assess my vehicle and explain to me that warranty and maintenance plan was outdated and no longer covered my service. However ensured that my military discount made up a bit of the difference. Miss Jolene is an exceptional employee I look forward to working with her for as long as I all my vehicle. Thank you Much Jolene! More
by Mac
Employees Worked With
Jolene Jimerson
October 15, 2019
Great Customer Service Always friendly professional and attentive to assure you are on your way quickly. From sales Dept Rex Rabin and Tom Zumbo Sales Manager to Service Ad Always friendly professional and attentive to assure you are on your way quickly. From sales Dept Rex Rabin and Tom Zumbo Sales Manager to Service Advisers, Ryann Cross and Jolene Jimerson,. Azalea Hann, Daniel Zeik, and Curtis Cherry are all great people assisting customers in the Service Dept.. All these people make Fletcher Jones Imports the best dealership in Las Vegas.. Wouldn’t take my car anywhere else. Thanks for keeping me smiling driving my GLE. More
by perryMBOwner
Employees Worked With
Jolene Jimerson, Tom Zumbo, Azaelea Hann, Daniel Zieke, Josh Sutton, Dennis Eich, Dave Fast, Haim Beja, Jolene Jimerson, Jillian Yanez
October 14, 2019
Quite good Had tire problems. Got me in right away. Was done quickly and was notified directly by my service adviser...the only lacking experience was I was not Had tire problems. Got me in right away. Was done quickly and was notified directly by my service adviser...the only lacking experience was I was not informed what happened that required them to replace my tire. More
by Dr Spoon
Employees Worked With
Christa?-Sales Manager. Might be the one above. I don't have her card at this time., Ryan Cross, Dave Miller
October 09, 2019
Worked with Steve at the Sprinter service center on my motorhome. Very knowledgable, friendly, and has excellent customer service skills. I will continue to have my Sprinter serviced here. motorhome. Very knowledgable, friendly, and has excellent customer service skills. I will continue to have my Sprinter serviced here. More
by Jim
Employees Worked With
Steve Heinking
October 09, 2019
Wonderful experience! Dropping my MB off for service was seamless and pleasant. From my service advisor, Josh, to the person who assisted me in getting the loaner car. Dropping my MB off for service was seamless and pleasant. From my service advisor, Josh, to the person who assisted me in getting the loaner car. More
by DWay
Employees Worked With
Josh Sutton
October 09, 2019
Great Service I thought I had a service appointment but was willing to service MB anyway. Will be a returning customer and recommend to my friends and family. I thought I had a service appointment but was willing to service MB anyway. Will be a returning customer and recommend to my friends and family. More
by Carl
Employees Worked With
Valet guy., Dave Fast
October 09, 2019
Seamless experience Arrived a few minutes before my appointment and was immediately greeted by a service employee. My service adviser, Jason, was very professional and fr Arrived a few minutes before my appointment and was immediately greeted by a service employee. My service adviser, Jason, was very professional and friendly as always. My car was ready just as promised. I am always very pleased with Fletcher Jones and would always recommend them for service. More
by Parart545
Employees Worked With
Jason Cote
