Back

Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews

1,537 Reviews of Fletcher Jones Imports - Service Center

Sort by
December 03, 2018

Love the service department Treated me like family. Nice people in the loaner department too. Very satisfied with everyone. Nice car cleaning service. Will be back for service in More

by Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Dec 03, 2018 -

Fletcher Jones Imports responded

Hello, We are so pleased to see such a raving review for your visit here with us at Fletcher Jones Imports. Our team strives to always provide nothing less than a 5 star experience for our members and we're very happy to hear that we were able to deliver just that for you! We are looking forward to making any and every future visit just as great if not better for you. Of course if you find to have any questions or needing assistance please do not hesitate to reach out to us. Best, Tom Zumbo General Manager

December 02, 2018

great The service was great , very accommodating, everyone works as a team to get the desired results! I guess for one thing I do not need 25 words to s More

by Ballbasket05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Dec 04, 2018 -

Fletcher Jones Imports responded

Hi, Guest satisfaction is our number one priority and couldn't be more please to read about your experience. If I can be any assistance now or in the future, please feel free to contact me. Best, Kimberlee Camargo Fletcher Jones Management

December 01, 2018

Great service I have always received timely and great service working with Ryan Cross. I highly recommend the Fletcher Jones dealership to bring your Mercedes for More

by james1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Dec 03, 2018 -

Fletcher Jones Imports responded

Hello, We are so pleased to see such a raving review for your visit here with us at Fletcher Jones Imports. Our team strives to always provide nothing less than a 5 star experience for our members and we're very happy to hear that Ryan was able to deliver just that for you! We are looking forward to making any and every future visit just as great if not better for you. Of course if you find to have any questions or needing assistance please do not hesitate to reach out to us. Best, Tom Zumbo General Manager

December 01, 2018

Outstanding Service My service rep John is always display a sense of pride when ever I bring my cars in for service. I trust him completely when it comes to the care of More

by Daddykane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis, Dennis Eich, Kamron Garrett
Dec 03, 2018 -

Fletcher Jones Imports responded

Hello, We are so pleased to see such a raving review for your visit here with us at Fletcher Jones Imports. Our team strives to always provide nothing less than a 5 star experience for our members and we're very happy to hear that John was able to deliver just that for you! We are looking forward to making any and every future visit just as great if not better for you. Of course if you find to have any questions or needing assistance please do not hesitate to reach out to us. Best, Tom Zumbo General Manager

November 30, 2018

excellent job my car was inspected and all the issues were repaired. My car now feels like a new car. They repaired things I was not even aware of and I really ap More

by tdc41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Dec 04, 2018 -

Fletcher Jones Imports responded

We appreciated your great feedback in regards to your recent service visit and thrilled to know your car is performing great! Our team does their best to educate our guest to improve the longevity and performance of their vehicles and refreshing to know you gained such great information. We look forward to working with you for many years to come and hope if I can be of any assistance you would reach out to me. Kind regards, Kimberlee Camargo Fletcher Jones Management

November 29, 2018

very good the customer service is very good, the customer representative is very friendly, the work quality is very good, it was done in a timely base More

by macychen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Dec 01, 2018 -

Fletcher Jones Imports responded

Hello, We are so pleased to see such a raving review for your visit here with us at Fletcher Jones Imports. Our team strives to always provide nothing less than a 5 star experience for our members and we're very happy to hear that we were able to deliver just that for you! We are looking forward to making any and every future visit just as great if not better for you. Of course if you find to have any questions or needing assistance please do not hesitate to reach out to us. Thank You Tom Zumbo General manager

November 29, 2018

great service and compassion I took my car in for B service. No one had advised me prior to the service call that there would be an exorbitant charge for this service, so I was qu More

by sunnybunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis
Dec 01, 2018 -

Fletcher Jones Imports responded

Hello, We are so pleased to see such a raving review for your visit here with us at Fletcher Jones Imports. Our team strives to always provide nothing less than a 5 star experience for our members and we're very happy to hear that we were able to deliver just that for you! We are looking forward to making any and every future visit just as great if not better for you. Of course if you find to have any questions or needing assistance please do not hesitate to reach out to us. Thank You Tom Zumbo General manager

November 29, 2018

Nice and quick job Nice job, have sweet for kids and nice coffee for adults and WiFi quick and friend service . We have frist oil change today , and feels nice and cle More

by Hua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fast, Haim Beja
Dec 01, 2018 -

Fletcher Jones Imports responded

Hello, We are so pleased to see such a raving review for your visit here with us at Fletcher Jones Imports. Our team strives to always provide nothing less than a 5 star experience for our members and we're very happy to hear that we were able to deliver just that for you! We are looking forward to making any and every future visit just as great if not better for you. Of course if you find to have any questions or needing assistance please do not hesitate to reach out to us. Thank You Tom Zumbo General manager

November 28, 2018

Excellent service This was an emergency. I need to get the brakes replaced so I could drive to San Diego. They scheduled the service on the dames day I called and com More

by Rangelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Nov 29, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Tom Zumbo General Sales Manager

November 28, 2018

Maintenance service, oil change, tire pressure, etc. John Sarantidis is my service rep. He’s always courteous and professional. Looking forward to having him as my service representative when I purchase More

by Carolgeren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Nov 29, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for your loyalty toward Fletcher Jones Imports and for taking the time to share your valuable feedback. It is great to hear that John continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Tom Zumbo General Sales Manager

...
101
...