Back

Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews

1,537 Reviews of Fletcher Jones Imports - Service Center

Sort by
September 07, 2018

John Sarantidis I wanted to take a moment and thank John for all of his assistance with the service of my vehicle.. FJM dealership is awesome in both California and N More

by LasVegasbreeze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Sep 10, 2018 -

Fletcher Jones Imports responded

Hello, We appreciate your feedback and are so happy to hear that your recent service experience working with John was an exceptional one. We look forward to your next visit here at Fletcher Jones Imports. -Azalea Hann, Client Relations Manager

September 07, 2018

Awesome customer care! John is always courteous and professional when I bring my car in for service or in the most recent visit a flat repair. Frank G. Is also very helpf More

by GregandSusana18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Glasper, John Sarantidis
Sep 07, 2018 -

Fletcher Jones Imports responded

Hello Greg & Susana, Thank you for sharing some feedback. It is so wonderful to hear that John & Frank continue to provide you with an amazing service experience. As always, please feel free to reach out to us if we can ever assist you further. -Azalea Hann, Client Relations Manager

September 07, 2018

Servicing our car Ryan Cross is an amazing service advisor, who doesn’t take advantage of his clients. Made this experience great for us and kept us informed of all the More

by Kew921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Sep 07, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for taking some time to leave us some feedback. It is fantastic to hear that Ryan continues to provide you with an excellent service experience. We look forward to your next visit here at Fletcher Jones Imports. -Azalea Hann, Client Relations Manager

September 05, 2018

Service Always a pleasure to bring my Mercedes there for service. The cost not so much. Lol. Overall a good experience with service dept. and Mercedes More

by Lasvegas23!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Sep 07, 2018 -

Fletcher Jones Imports responded

Hello, We feel we offer competitive pricing, along with our Master certified technicians who are true specialist in identifying the best resolutions for your vehicle. keeping a well maintained car as well as using genuine Mercedes-Benz parts will provide you the best performance and longevity . I am thrilled to hear your visit with us was a pleasant one. If I can ever be of any assistance, please feel free to contact me. Thank you for being a valued guest and part of our Fletcher Jones Family! Kind regards, Kimberlee Camargo Client Loyalty Supervisor

September 02, 2018

Best dealership in Las Vegas FJM dealership is the best that I have ever experienced in all my years of purchasing cars. .From the service coordinator Dave Fast ,who is outstand More

by Leslieox25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doris Newton, Dave Fast, Marcela Patricio, Chris Monzo
Sep 04, 2018 -

Fletcher Jones Imports responded

Hi Leslie, Thank you for sharing some feedback. It is so wonderful to hear that our team continues to deliver an exceptional level of service and care with every visit. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

September 01, 2018

They treat their customers right For the last 18 years Fletcher Jones Mercedes has been the only dealership I have purchased my vehicles from and the only ones I trust for service. T More

by Michael G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Wolff, Dave Fast
August 31, 2018

You can trust them w/ your precious vehicle People are kind, professional and knowledgeable and we can trust them with our vehicle. Dennis Eich and Christopher Hann(technician) are the best and More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hann(Technician) & A lady at loaner desk was absolutely pleasant too.(did not get he name), Dennis Eich
August 31, 2018

Best service ever The service at your dealership was exceptional...especially Ryan. Everyone i talked to was so professional and friendly. I would recommend your servi More

by Herndon, Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Aug 31, 2018 -

Fletcher Jones Imports responded

Hello Carrie, Thank you for your feedback. It is an absolute pleasure to hear that Ryan provided both you and your vehicle with an exceptional level of care and service. We appreciate your recommendations! -Azalea Hann, Client Relations Manager

August 31, 2018

Getting engine light fixed Both John Sarantidis and the mechanic took the time to make sure was was truly setting off the Engine light. They diagnosed the problem superbly and More

by Thunderbolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Aug 31, 2018 -

Fletcher Jones Imports responded

Hello, We appreciate you taking some time to deliver us some feedback and are so pleased to see that John delivered a most exceptional service experience during your recent visit. As always, please feel free to reach out to us if we can ever assist you further. -Azalea Hann, Client Relations Manager

August 31, 2018

Best or Nothing Always ready to hit the ground running help get the job done right the 1st time Thank you all of Fletcher Jones everyone is always so helpful More

by Chewysmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fields, Sonny Lee, Ivan Hoff, Doris Newton, Ryan Cross, Josh Sutton, John Sarantidis, Dennis Eich, Dave Fast, Jason Cote
Aug 31, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback. It is amazing to hear that our team continues to deliver an extraordinary level of service with every visit. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

...
107
...