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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews

1,537 Reviews of Fletcher Jones Imports - Service Center

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June 27, 2018

service Good service on the car, on time as agree on, friendly service. Advisor explained what is needed on my glk350. The service advisor is Dave Fast. More

by RP1999
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Fast
Jul 19, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for leaving us some feedback. It is a great pleasure to see that Dave provided both you and your Mercedes-Benz GLK 350 with exceptional service and care. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

June 27, 2018

Love this dealership they make you feel like royalty. A dealership that cares everyone makes you feel special they listen and get the job done with a smile very professional and sincere Kudos to a wonderf More

by greatjob123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxine Linihan, Ryan Cross, Josh Sutton
Jun 27, 2018 -

Fletcher Jones Imports responded

Hi, Thank you for taking the time to share your thoughts about our organization. We would like the opportunity to hear more about your experience and earn 5 stars. Please feel free to call me on my directly. My direct line is 702-364-2877 Tashi Scott - Guest Experience Advisor

June 26, 2018

John S provides a great customer experience They always treat you with respect and as if you are their only customer. Every time I have gone to Fletcher Jones Imports I am always treated as a VI More

by Marc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Hoff, John Sarantidis, Mike Mondesi
Jun 27, 2018 -

Fletcher Jones Imports responded

Hello Marc, We appreciate your feedback and are so happy to hear that your experience here at Fletcher Jones Imports continues to be an amazing experience. As always, please don't hesitate to reach out to us if we can ever assist you further. -Azalea Hann, Client Relations Manager

June 26, 2018

Fast and Excellent Service Once again the entire team showed while I appreciate the quality of service and customer service I always receive at Fletcher Jones Imports. I got my More

by Fett33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxine Linihan, Ryan Cross, John Sarantidis, Dennis Eich
Jun 27, 2018 -

Fletcher Jones Imports responded

Hello, It is a great pleasure to hear that our team once again delivered an exceptional service experience. We are looking forward to your next visit here at Fletcher Jones Imports. -Azalea Hann, Client Relations Manager

June 26, 2018

Fantastic service! 10K service :) Great Staff and fantastic service! Ryan and Josh are very professional... the cafeteria and waiting area is very clean and comfortable. I highly reco More

by johnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross, Josh Sutton
Jun 27, 2018 -

Fletcher Jones Imports responded

Hello, We appreciate you leaving us some feedback and are so pleased to hear that Ryan and Josh took fantastic care of you during your recent service visit. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

June 26, 2018

Still amazing I understand that my issues are because of my car. Thankfully Josh and the service team are great at their jobs. My car was in repairs for over a mont More

by Jamcclintock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Jun 27, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for leaving us some valuable feedback. Our team is happy to hear that Josh continued to deliver an excellent line of communication and service while your vehicle was under our care. We look forward to your next visit. -Azalea Hann, Client Relations Manager

June 26, 2018

Abover and Beyond Curtis, Daniele and his whole team go above and beyond. I had a flat tire and had to have my car brought to the dealership. Curtis was on a family vac More

by Zeigler01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Cherry , Chris Monzo
Jun 27, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback with us. It is a great pleasure to see that your experience working with our team here at Fletcher Jones Imports continues to exceed your expectations of a first class experience. We look forward to your next visit. -Azalea Hann, Client Relations Manager

June 26, 2018

Another great experience Everyone is always helpful. From the moment I call in, to the moment I leave with my vehicle. I am pleased with the service provided. More

by Martinez1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Jun 27, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for leaving some feedback. It is so fantastic to hear that Ryan and our service team continues to deliver an exceptional experience. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

June 26, 2018

Josh is awesome Our service rep, Josh is da bomb. Every time we come in, he is always professional and helpful. He is what MBZ is all about - quality, service and v More

by Everett and Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
June 26, 2018

Quick in and out I set up my appointment for my wife's Mercedes to have Schedule 1 service, Ryan is great and easy to work with. Everything was handled quickly and eff More

by Brigeaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Jun 27, 2018 -

Fletcher Jones Imports responded

Hello Brigeaton, Thank you for sharing some valuable feedback with us. Our team is so happy to hear that Ryan provided you with a stellar service experience here at Fletcher Jones Imports. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

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