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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews

1,537 Reviews of Fletcher Jones Imports - Service Center

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June 05, 2018

E350 Recall Service We're appreciative of our Fletcher Jones dealership who called to remind us of Benz recall about engine control that we're not aware of as we didn't More

by Swanny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Jun 06, 2018 -

Fletcher Jones Imports responded

Hi Swanny, We are so happy to hear that Dennis took such wonderful care of both you and your vehicle during your recent service visit. As always, please feel free to reach out to us if we can ever assist further. -Azalea Hann, Client Relations Manager

June 05, 2018

Excellent The staff and service who I dealt with were nothing but first rate! I would definitely recommend this dealership to all my friends and family! More

by fixcara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote, Cookie Ackley
Jun 06, 2018 -

Fletcher Jones Imports responded

Hello, We really appreciate your valuable feedback and are so happy to hear that your experience working with our team continues to be a first class experience. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

June 05, 2018

Superior Service The service was done right and in a reasonable time to include a car wash. The service adviser provided a detailed list of repairs needed along with p More

by Jones112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Jun 06, 2018 -

Fletcher Jones Imports responded

Hello Jones, Thank you for sharing some feedback. It is so wonderful to see that John provided both you and your vehicle with an excellent service experience. We look forward to seeing you again in the future. -Azalea Hann, Client Relations Manager

June 05, 2018

Service review Ryan cross is very knowledgeable and a good service advisor. He is always helpful and friendly. I am happy that he is my service advisor. So More

by Pamela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Jun 06, 2018 -

Fletcher Jones Imports responded

Hi Coco, We appreciate you for taking the time to provide us with a review about Ryan! We are always striving to provide 5 STAR experiences. Please call me directly at 702-364-2878 and lets discuss how we can achieve that. Thank you truly! Best, Tashi Scott - Guest Experience Advisor

June 05, 2018

Friendly, on time and courteous Very friendly staff Organized and on time Good communication from John John has been very helpful and maintain a good communication during the time More

by Arrahimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxine Linihan, John Sarantidis, Joseph Martinez
Jun 06, 2018 -

Fletcher Jones Imports responded

Hi Arrahimi, I was thrilled to see that John was able to assist and get your vehicle addressed to your complete satisfaction.Our main priority is to ensure excellent service, I would like to hear about your experience and earn a 5 star rating. If you can please call me on my direct line at 702-364-2877. Best, Tashi Scott - Guest Experience Advisor

June 05, 2018

5 Star Service I own my second Mercedes and what makes owing one more enjoyable is the level of service I receive when I have to visit the dealership. More

by JCinLV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Jun 06, 2018 -

Fletcher Jones Imports responded

Hello JC, Thank you for your feedback. Our team was so happy to hear that your experience working with the staff here at Fletcher Jones Imports continues to exceed your expectations. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

June 01, 2018

very satisfied ! My service adviser, John Sarantdis is the best !! John is always straight forward and knowledgeable.. Would highly recommend John, and the entire de More

by fhc1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Jun 04, 2018 -

Fletcher Jones Imports responded

Hello, We appreciate your feedback and are so pleased to see that your experience working with John and our team has been exceptional. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

May 25, 2018

Service Meeting with John for organizing the service of my car 🚗 it's always a pleasure!! While waiting for the service we went to browse the parking lot. More

by Elianef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
May 29, 2018 -

Fletcher Jones Imports responded

Hi, We appreciate you for taking the time to provide us with a review! We are glad to hear that John and Chris earned your trust. We would love to welcome you back as our intentions is to enhance your experience with us. Please call me directly at 702-364-2878. Best and Kind Regards, Tashi Scott - Guest Experience Advisor

May 23, 2018

fast and excellent service Service department was amazing from beginning to end, John Sarantidis is greatest in the service department, he was patient kind and knowledgeable, it More

by 4989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Lee, John Sarantidis
May 23, 2018 -

Fletcher Jones Imports responded

Hi, We appreciate you for taking the time to review about our dearest advisor John! We are always striving to provide our Guest with 5 STAR experiences. Please call me directly at 702-364-2878 should you have any recommendations. Best, Tashi Scott - Guest Experience Advisor

May 21, 2018

Consistently great service! The service center makes me feel welcome and consistently provides great work and courteous service. Working with my service advisor, I always feel li More

by Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
May 21, 2018 -

Fletcher Jones Imports responded

Hi Andrea, Thank you for taking the time to share a review of your experience. We are happy to hear you enjoyed your visit with us, and it looks like you were treated to a great experience. We hope to give you a warm welcome back again soon. If any questions arise, call me directly at 702-364-2877. Thank you! Tashi Scott - Guest Experience Advisor

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