Fletcher Jones Imports - Service Center

Dennis is great Dennis is professional and honest. He always makes himself available. He is very detailed and knowledgeable with anything pertaining to my vehicle. Dennis is professional and honest. He always makes himself available. He is very detailed and knowledgeable with anything pertaining to my vehicle. He always provides excellent customer service. More

Quick and courteous I had somewhat of an emergency as I had a flat tire. I took it to the dealer without an appointment and my service advisor, John Sarantidis, was quic I had somewhat of an emergency as I had a flat tire. I took it to the dealer without an appointment and my service advisor, John Sarantidis, was quick to solve my dilemma with focus and attention to me and to the details. I highly recommend John and Fletcher Jones Imports. More

FJI and Ryan Cross are the only ones for me. Calm, efficient, 1st class friendly service. Ryan is certainly a top class ambassador for Fletcher Jones. I won’t have any other establishment or cons Calm, efficient, 1st class friendly service. Ryan is certainly a top class ambassador for Fletcher Jones. I won’t have any other establishment or consultant handle my S550 or my wife’s SL550. More

Wonderful Excellent everything. Came in for service got a loaner. My car was done at a reasonable time. Everything was explained to me and covered by my warrant Excellent everything. Came in for service got a loaner. My car was done at a reasonable time. Everything was explained to me and covered by my warranty. It was great they are great. More

JOHN WAS NICE, HELPFUL, AND COMPLETELY STRAIGHT-FORWARD I WISH I COULD'VE RECEIVED SERVICE LIKE THIS AT THE OTHER FLETCHER JONES MERCEDES BENZ IN HENDERSON. JOHN SHOULD BE TRAINING THE OTHER SERVICE ADVISER I WISH I COULD'VE RECEIVED SERVICE LIKE THIS AT THE OTHER FLETCHER JONES MERCEDES BENZ IN HENDERSON. JOHN SHOULD BE TRAINING THE OTHER SERVICE ADVISERS. More

Auto Servive John in the service department took care of the issues in a timely manner and without an appointment. Marcela took care of my invoice and checked on John in the service department took care of the issues in a timely manner and without an appointment. Marcela took care of my invoice and checked on me several times while my car was being washed. Thank you. More

Great Service ! I had an issue with engine light on, was worried and brought vehicle in asap ! Dennis Eich took care of me and had the problem resolved. I was also pr I had an issue with engine light on, was worried and brought vehicle in asap ! Dennis Eich took care of me and had the problem resolved. I was also provided a loaner vehicle which was greatly appreciated. More

Great experience. Super professional The team at Fletcher Jones always does a great job of making to exceed my expectations. Once this lease is up, I will certainly come back to Dave for The team at Fletcher Jones always does a great job of making to exceed my expectations. Once this lease is up, I will certainly come back to Dave for my next one. More

Service Spencer Kaplan was my previous service advisor who left. I was not aware and was assigned Danielle Kerley who was amazing. She was friendly and effici Spencer Kaplan was my previous service advisor who left. I was not aware and was assigned Danielle Kerley who was amazing. She was friendly and efficient. More

Good service but expensive . Josh is very friendly and the dealership is nice and clean. They offered me a ride back home. Prices can definitely improve . Josh is very friendly and the dealership is nice and clean. They offered me a ride back home. Prices can definitely improve More