Fletcher Jones Imports - Service Center

Excellence in action The service department and my advisor, John Sarandantis were amazing. I arrived for my service and was greeted in a very professional manner. I voice The service department and my advisor, John Sarandantis were amazing. I arrived for my service and was greeted in a very professional manner. I voice some concerns about my car, outside of the regular service and John took care them for me and provided details as to what corrective action was taken and how the issue began. I will continue to use them for my auto service needs and to purchase my next car. More

Always a pleasant experience at the Service Center Dennis is extremely service oriented and provides excellent customer care. He is very informative and works with the team to get the repair done in a Dennis is extremely service oriented and provides excellent customer care. He is very informative and works with the team to get the repair done in a timely manner. More

Ryan is great professional and understanding Everyone is kind and very attentive. We are always treated well when we take our car in for service. The process is always quick and easy. They make g Everyone is kind and very attentive. We are always treated well when we take our car in for service. The process is always quick and easy. They make getting your car serviced a breeze. More

always most professional I have always been treated with the upmost respect. continuous contact with updates, and very attentive. expedient and pleasant. comfortable lounge. I have always been treated with the upmost respect. continuous contact with updates, and very attentive. expedient and pleasant. comfortable lounge. amble number of service attendants. thank you More

Premier Service: The best it can be! I have been a member of the Mercedes Benz Club of Las Vegas and have also served as its President, Vice President, and on the Club’s Board Of Director I have been a member of the Mercedes Benz Club of Las Vegas and have also served as its President, Vice President, and on the Club’s Board Of Directors during the the past 27 years I have lived in the Las Vegas Community. I have purchased Mercedes and maintained the service of 9 Mercedes vehicles at Mercedes Benz Imports in Las Vegas and Mercedes Benz of Henderson and highly endorse their Service and Sales Departments for their outstanding dedication to getting everything necessary done correctly! More

Ryan always is professional and quick to assist. Updated: Please ee above for the review. I am pleased with service and dealership personnel. I have several Mercedes and have used the facility for Updated: Please ee above for the review. I am pleased with service and dealership personnel. I have several Mercedes and have used the facility for purchases and service almost 20 years. More

Excellent Josh Singer Is One Of the Best Service Consultants I Have Dealt With In A Long time Honest ,Dependable And Gets The job Done Right The First Time . Fl Josh Singer Is One Of the Best Service Consultants I Have Dealt With In A Long time Honest ,Dependable And Gets The job Done Right The First Time . Fletcher Jones Is Lucky To Have Found Such A Great Person Who Knows Mercedes And Is Honest And Fair Josh Will Go To Bat For You If He Has To Josh Takes Care Of His Customers Josh Puts Your Car With The Right Mechanic For The Job I Have Had A Few Of The Best in Kyle, Grant Both Have Done Excellent Jobs On my Cars The Staff Is Excellent As a Team They All Work Great Together To Get The Job Done Right Josh And The Staff Are Assets To Mercedes And Fletcher Jones Dr. Rudy More

Worst mechanic experience ever I am 54 years old, I got my 1st car when I was 15 an old Buick Opal my step dad bought for me for 150.00, I have been licensed since 16, I have never I am 54 years old, I got my 1st car when I was 15 an old Buick Opal my step dad bought for me for 150.00, I have been licensed since 16, I have never had a new car, always used cars, I have had over 40 cars in my life, currently own two, had 3 last year, one was a 95 mercedes c220. This is my 4th mercedes. I have never experienced anything like I have been thru with Fletcher Jones Imports, this is the worst mechanic experience I have ever had in my life. I have been to them 4 times in 6 months and spent close to $5000.00 dollars and my car, now seems worse then it did when I took it to them. Keep in mind when I took it to them spent 600.00 for minor repairs and a check up, car was running fine. Now car smells like gasoline, makes a ticking noise when you start it up, high oil level light came on the other day and today the check engine light came on and gave them 2200.00 dollars about a week ago, and 2000.00 3 weeks before that. More