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Fletcher Jones Imports - Service Center
Las Vegas, NV
1,537 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,537 Reviews of Fletcher Jones Imports - Service Center
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July 07, 2016
Best dealership! Great customer service. Service advisor is very professional and generally interested in resolving my service needs. Josh is very accommodating and si Great customer service. Service advisor is very professional and generally interested in resolving my service needs. Josh is very accommodating and sincerely interested in taking care of my service needs. More
by Parart545
Employees Worked With
Josh Sutton
July 07, 2016
Caring Service and Accommodations I was given a thorough overview of what repairs would be needed as well as an estimate of expenses that would be involved. While I waited, I had very I was given a thorough overview of what repairs would be needed as well as an estimate of expenses that would be involved. While I waited, I had very pleasant accommodations for doing some personal work that I took with me. I also liked having coffee available while I waited. More
by Walter
Employees Worked With
Dennis Eich
July 02, 2016
Great service Nothing beats the customer service at this dealership. Spencer ,Kaplan makes my time there fast and painless. Nobody likes having car problems, but he Nothing beats the customer service at this dealership. Spencer ,Kaplan makes my time there fast and painless. Nobody likes having car problems, but he is quick to greet you, diagnosis the problem and get my car back to me quickly. And then nothing beats a chat with Rick Rizzolo when thinking about upgrading my current ride. More
by NRG
Employees Worked With
Spencer Kaplan
June 29, 2016
527 miles from home, I found my dealership again! Like the title says, on a trip when an issue appeared on my 2016 E350. Brought it to Fletcher Jones whose MB staff took great care in getting me back Like the title says, on a trip when an issue appeared on my 2016 E350. Brought it to Fletcher Jones whose MB staff took great care in getting me back on the road. A special shout out to Dave Fast who knows how to take care of customers needs....thanks Dave. More
by Fermin Piol
Employees Worked With
Dave Fast
June 29, 2016
Excellent I am truly pleased to have Spencer as my service tech thank you so much and sorry for all the hard work that you do I am truly pleased to have Spencer as my service tech thank you so much and sorry for all the hard work that you do More
by Staceyc
Employees Worked With
Spencer Kaplan
June 28, 2016
Service at FJI Our experience with Spencer has always been great. He is very helpful , courteous and professional. Always on top of every thing. He has always done Our experience with Spencer has always been great. He is very helpful , courteous and professional. Always on top of every thing. He has always done a super job. Thank you . More
by sky2010
Employees Worked With
Spencer Kaplan
June 28, 2016
Great! Quality work.............fast and courteous!!! Great work all the way around. Nothing but good experiences so far. Everyone has been extremely helpf Quality work.............fast and courteous!!! Great work all the way around. Nothing but good experiences so far. Everyone has been extremely helpful. Great job!! See you soon. More
by steve g miller
Employees Worked With
The great gal at the loaner desk!, Spencer Kaplan
June 23, 2016
Smart check engine light. I found your employees to be courteous and professional; all anyone can ask. The employee at the Henderson office was also very helpful and profession I found your employees to be courteous and professional; all anyone can ask. The employee at the Henderson office was also very helpful and professional. More
by mysmart
Employees Worked With
Josh Sutton
June 22, 2016
great fast road side service Spencer Kaplan went above and beyond to help me with my flat tire. He sent Bill, the road side service mechanic. Bill was polite, and worked fast, and Spencer Kaplan went above and beyond to help me with my flat tire. He sent Bill, the road side service mechanic. Bill was polite, and worked fast, and communicated perfectly. Spencer then called me and communicated to me the issue and the solution to my car's repair. Spencer always is professional and courteous. Fj Imports are lucky to have Spencer and Bill as representatives of their dealership. More
by cancungod
Employees Worked With
Bill - road side assistance mechanic, Spencer Kaplan
June 18, 2016
Dennis is awesome Ask for Dennis Eich in the service department he's the best. He treats you like family and never steers us wrong. His advice allows us to feel comfort Ask for Dennis Eich in the service department he's the best. He treats you like family and never steers us wrong. His advice allows us to feel comfortable and safe with our vehicles always. Thank you Dennis!!!! Thank you thank you thank you. More
by Heatherdow
Employees Worked With
Dennis Eich
