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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews

1,537 Reviews of Fletcher Jones Imports - Service Center

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May 07, 2016

Another Good Service Experience Once again the service visit was as smooth and efficient as possible. My service advisor, Josh S., discussed the needed service when I arrived and he More

by Joe G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Jun 01, 2016 -

Fletcher Jones Imports responded

Joe, Thank you for your kind words about our service department. We strive to keep things as efficient and as transparent as possible. I will tell Josh Sutton of your kind words! Thank you, Krista Alshouse, Business Development Manger

May 07, 2016

Service The service is always amazing, Dennis would always give me the detailed and time. He contacted me immediately when my car was ready to be picked up. More

by KM Beauty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
May 06, 2016

Dennis my advisor is the best.. Very efficient I love the dealership but mainly Dennis my service advisor he is knowledgeable and just a nice man.... All my needs were serviced got a nice loaner ve More

by Judy2653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Jun 01, 2016 -

Fletcher Jones Imports responded

We are delighted to hear that Dennis is the reason you keep coming back to Fletcher Jones Imports. It is the attention to ensuring our customers are taken care of properly that is very important to us! Thank you for servicing with us. Krista Alshouse, Business Development Manager

May 04, 2016

Always top notch Mr Singer in the service department is by far the best service advisor I have encountered in all the years and models of cars I have owned. This deal More

by Drszita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Singer
May 04, 2016 -

Fletcher Jones Imports responded

We here at Fletcher Jones are delighted to hear that Mr. Singer has exceeded your expectations. At the service department, our commitment to ensuring all of our customers can discuss concerns with their service advisor in a comfortable environment is paramount. Thank you for your kind words and telling us we are providing exceptional service! Best regards, Krista Alshouse, Business Development Manager

May 03, 2016

Service Appt. This was my first service on my car and all was great! Got me out in a timely matter. I loved being able to see the workshop on the tv while I was wa More

by Ronda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fast
May 03, 2016 -

Fletcher Jones Imports responded

Ronda, Thank you for your kind words about our service department and Dave Fast. We here at Fletcher Jones Imports strive everyday to make sure all of our clients vehicles are serviced quickly and with transparency. Thank you for choosing Fletcher Jones Imports! Best regards, Krista Alshouse, Business Development Manager

April 30, 2016

The Best. I worked with two Techs., Dave Fast, and Josh Sutton. Dave is a great guy, but he left town for while and I started working with Josh. When Dave came More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton, Dave Fast
April 29, 2016

Great professional and prompt service. Fletcher Jones Imports always provides the best service. The staff is extremely courteous and professional with a first class experience every visit. More

by Zane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Kaplan
April 27, 2016

Great customer service Fletcher Jones has a great customer service. I took my C300 to have it service and it feels like a brand new car. I took the shuttle service to the More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
April 27, 2016

Fantastic and simple Customer service was great, loaner department great, and Spencer made the experience fast and easy. Thank you Spencer for your excellent customer se More

by Johnnie2204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Africam american woman in the loaner department, Spencer Kaplan
April 24, 2016

Fast & friendly Both the batteries on key cards for my car are dead so I called John Sarantidis and he has to order two new ones for me. I brought my car in to the d More

by fhchan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
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