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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews
Call Service Center (702) 364-2700

1,537 Reviews of Fletcher Jones Imports - Service Center

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September 03, 2021

Dennis Eich made sure that all the equipment check I requested were handled in his usual exceptional manner. He is the greatest service person ever. More

by purple rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Sep 06, 2021 -

Fletcher Jones Imports responded

Hello, Wow! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that Dennis took great care of you in a thorough and exceptional manner! Thank you for your business and the opportunity to serve you. Kind regards, Your Friends and Family at Fletcher Jones Imports

September 02, 2021

you have a very good outstanding customer service very friendly on time service quality service and the car was very clean the service department was nice atmosphere More

by azenewube2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tayler Peterson
Report | Print
Sep 05, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for allowing our team at Fletcher Jones Imports the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! All the best, Your Friends and Family at Fletcher Jones Imports

September 02, 2021

Finally a dealership that takes care of there customer. We will definitely be buying our next new car here. Thank you for your time and help. More

by Esthergilliam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Sep 05, 2021 -

Fletcher Jones Imports responded

Hi Esther, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments about your positive and accommodating service you had is wonderful to read of. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! Well wishes, Your Friends and Family at Fletcher Jones Imports

September 01, 2021

John Clough is the best. So easy to work with. Very knowledgeable and is willing to take the time to discuss your needs with you. Can't say enough about his great service. More

by pourforyou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Sep 05, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business and 5 star review! It is wonderful to know of the knowledgeable and communicative service you received from John during your recent service visit! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Mercedes-Benz needs! Warm regards, Your Friends and Family at Fletcher Jones Imports

September 01, 2021

Efficient, on timeJolene was helpfulRental car Efficient, on time Jolene was helpful Rental car helped Car returned clean Would recommend to friends and family because of service Will buy ne More

by boxdoc7
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Report | Print
Sep 05, 2021 -

Fletcher Jones Imports responded

Hello, This review made our day! We are ecstatic to know we are your dealer of choice when it comes to the care and maintenance of your vehicle and are thrilled to have your genuine compliments for Jolene and her exceptional level of service! We are grateful to have such heartfelt feedback. Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime! Happy Driving! Your Friends and Family at Fletcher Jones Imports

September 01, 2021

Good service and friendly individuals. Very attentive to your needs. I have purchased 7 cars here due to Rex’s attention. Started dealing with Fletcher Sr. Only issue is service items are well overpriced. More

by Alva2j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Babin, Dennis Eich
Report | Print
Sep 05, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business and the opportunity to attend to your service needs. It was a pleasure to have you in for service and we are so pleased to know of the excellent service you experienced working with Rex and Dennis. Your genuine comments are truly a gift to our team as we strive to provide the best customer service experience possible, which includes providing our guest genuine Mercedes-Benz parts for services. Please don't hesitate to reach out to our team should you have any questions or future servicing needs! Well wishes, Your Friends and Family at Fletcher Jones Imports

September 01, 2021

My Service Representative was very on the inspection of my vehicle. The price was fair where he focused to immediate maintenance that needs to done.9 More

by dante_palomar03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton, Dennis Eich, John Clough
Report | Print
Sep 05, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for allowing our team at Fletcher Jones Imports the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations for Dennis! If there is anything that our team can do to improve your experience during your next visit, please don't hesitate to reach out to our team. Thank you and we look forward to serving you again at your next visit. Warmest regards, Your Friends and Family at Fletcher Jones Imports

August 31, 2021

My service was hassle free: car pick up and drop off was great with Darren; Jolene took care of every detail; and WOW I wasn’t expecting my car to be detailed clean! I appreciate such superb service!!! More

by JEspersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren with valet service, Jolene Jimerson
Report | Print
Aug 31, 2021 -

Fletcher Jones Imports responded

Hello, This review made our day! We are ecstatic to have your genuine compliments for Darren and Jolene for their exceptional level of service! We are grateful to have such heartfelt feedback. Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime! Best, Your Friends and Family at Fletcher Jones Imports

August 31, 2021

The best hands down. From the helpful service to timely manner. Wonderful and professional. Love mercedes!! Best experience to say the least . Thank you guys.! More

by gingerbread862000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Aug 31, 2021 -

Fletcher Jones Imports responded

Hello, Seeing that our guests receive the highest level of service and care is our top priority! It is wonderful to know of the amazing level of service Dave offers while attending to the needs of your vehicle. We want to ensure our guests are well informed and confident in the services being performed throughout the service process and really appreciate you sharing such genuine insight. All of us at Fletcher Jones Imports are grateful to have earned your business and look forward to welcoming you back! Well wishes, Your Friends and Family at Fletcher Jones Imports

August 31, 2021

Very professional service. Exactly what it supposed to Very professional service. Exactly what it supposed to be Very quick respond & easy communication After service my car feel like brand new. Pro More

by Kyudongkwak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Report | Print
Aug 31, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business and the opportunity to attend to your service needs. It was a pleasure to have you in for service and we are so pleased to know of the excellent service you experienced working with Josh and our Service Team. Your genuine comments are truly a gift to our team as we strive to provide the best customer service experience possible! All of us at Fletcher Jones Imports look forward to welcoming you back for all of your Mercedes-Benz needs. Warmest regards, Your Friends and Family at Fletcher Jones Imports

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