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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews
Call Service Center (702) 364-2700

1,537 Reviews of Fletcher Jones Imports - Service Center

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August 26, 2021

I have been a customer for several years. The entire team from sales, finance to service is the best! More

by Dkop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Wolff-Sales, Doris Newton, Dennis Eich
Report | Print
Aug 27, 2021 -

Fletcher Jones Imports responded

Hello, Our entire dealership team greatly appreciates your amazing 5 star review! We truly consider our guests family and thrilled to know the kind manner the team attended to you with over the years. Thank you for being a part of the Fletcher Jones family! We are here for you should you have any questions or Mercedes-Benz needs. Take care, Your Friends and Family at Fletcher Jones Imports

August 26, 2021

Deennis was wonderful as usual and help me to have thee shortest time to wait More

by filippo.1045
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Aug 27, 2021 -

Fletcher Jones Imports responded

Hello, Our team is flattered to know that your recent service experience was nothing short of excellent and we truly appreciate you complementing our commitment to ensure that guest receive their car back in tip-top shape! Thank you for the opportunity to serve you! Dennis and our team of associates look forward to assisting you with all of your Mercedes-Benz needs! Best, Your Friends and Family at Fletcher Jones Imports

August 25, 2021

Exceptional service. Work is always done right the first time. Very nice employees. More

by Slchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Aug 31, 2021 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to share your amazing review with everyone! Your kind comments about our service team show our dedication in providing world-class Mercedes-Benz Service experiences! Looking forward to your next scheduled service visit with us! Please feel welcome to contact us anytime! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador

August 25, 2021

Josh was very helpful and kept me up to date with the status of my car. More

by sandyorosco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Report | Print
Aug 31, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for such kind recommendations for Josh! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Please feel welcome to contact us anytime! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador

August 24, 2021

Very good staff to work with there all friendly, when the car was returned it was nice and clean, My service writer was out for a couple of days and so we lost a little contact from the staff, but other tha More

by eric.ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Aug 26, 2021 -

Fletcher Jones Imports responded

Hello Eric, Thank you for choosing Fletcher Jones Imports to attend to your service needs! Our team appreciates your business and is delighted to hear you had a friendly and result oriented experience working with our team! We look forward to serving you again at your next scheduled service interval. Warmest regards, Your Friends and Family at Fletcher Jones Imports

August 23, 2021

I have been a customer of this dealership for about 4 years. Their service is excellent and professional. My experience leasing from Tom Bucca was very pleasant to say the least. More

by Hanan Mouri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bucca, Doris Newton, Josh Sutton
Report | Print
Aug 24, 2021 -

Fletcher Jones Imports responded

Hey Hanan, This review made our day! We are thrilled to have your genuine compliments for Tom Bucca and his exceptional level of service during your leasing experience! We are grateful to have such heartfelt feedback and thank you for your continued patronage with us. Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime! Kind regards, Your Friends and Family at Fletcher Jones Imports

August 22, 2021

Experience and respect keeps me coming back. Dealerships have certain reputations and I have used Fletcher Jones for over twenty five years of service and sales More

by N/A
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Aug 23, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your ongoing business & the 5 star rating! The team at Fletcher Jones Imports would like to thank you for being a part of the Fletcher Jones family and appreciate the opportunity to earn your business over the past 25 years. We appreciate your kind compliments for team and dealership! We look forward to serving you again at your next scheduled maintenance interval. Happy Driving! Your Friends and Family at Fletcher Jones Imports

August 21, 2021

NEVER A BAD EXPERIENCE. DENNIS EICH EXCELLENT SERVICE ADVISOR. ALWAYS ON POINT AND GREAT WORK. More

by lward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Aug 23, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business and the opportunity to attend to your service needs. It was a pleasure to have you in for service and we are so pleased to know of the excellent service you experienced working with Dennisy. All of us at Fletcher Jones Imports look forward to welcoming you back for all of your Mercedes-Benz needs. All the best, Your Friends and Family at Fletcher Jones Imports

August 21, 2021

Darin provided excellent valet service, very professional and took great care in transporting my car to the dealership and back. I would definitely use this service again. More

by NinaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Aug 23, 2021 -

Fletcher Jones Imports responded

Hi Nina, Thank you for your business and 5 star review! It is wonderful to know of the prompt and accommodating service you received from LaRoyne and Darin during your recent service visit! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Mercedes-Benz needs! Take care, Your Friends and Family at Fletcher Jones Imports

August 20, 2021

Always very helpful and courteous. Jason Cote is my service adviser and he was extremely helpful in my car situation. I can't Thank Jason enough for taking care of my care. More

by 2bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Aug 23, 2021 -

Fletcher Jones Imports responded

Hi Bob, Thank you for your business and the opportunity to serve you! Our team is honored to have such genuine feedback regarding the profoundly helpful and courteous service you experienced during your visit with Jason. We strive to ensure guests receive the highest level of service and thrilled to have earned your confidence and loyalty! All the best, Your Friends and Family at Fletcher Jones Imports

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