Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews
Call Service Center (702) 364-2700

1,537 Reviews of Fletcher Jones Imports - Service Center

Sort by
August 19, 2021

If you are looking for a Service Advisor, I highly recommend Laroyne Brown, thank you for taking care of my car and me as well. More

by Nevada1159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Hoff, LaRoyne Brown, Samantha Baptista
Report | Print
Aug 20, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for allowing our service team the true pleasure of assisting you! We are thrilled to know LaRoyne Brown is your service advisor as they are truly one of the best in the business and committed to see that their guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours! Happy Driving! Your Friends and Family at Fletcher Jones Imports

More
August 19, 2021

Denny Eich is one of the reqsons I'll buy another Mercedes. He was sppot on with communication and follow through. Great company asset for FJ. More

by dconway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Aug 24, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for being a valued part of our Fletcher Jones family! We are so pleased that you have garnered such a confident, trusting, & professional relationship in a true expert like Denny Eich! Dennis is truly one of the most gifted in the industry and we love that he has been an instrumental part of the service and care for your Mercedes-Benz! We are truly grateful for your business and authentic recommendations! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador

More
August 19, 2021

The care and efficiency of all support staff was excellent. Upon first entry to waiting area, I was texted the phone number to track the progress of my car's servicing. Next, I was offered snacks More

by SubVet644
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Aug 20, 2021 -

Fletcher Jones Imports responded

Hello, Our team is flattered to know that your recent service experience was nothing short of excellent and we truly appreciate you complementing our commitment to ensure that guest have an excellence experience during maintenance! Thank you for the opportunity to serve you! We look forward to assisting you with all of your Mercedes-Benz needs! Kind regards, Your Friends and Family at Fletcher Jones Imports

More
August 19, 2021

So for the dealership is treading me fine. Dennis is extremely neat to work with. He describes the problem and keeps me informed while I am waiting. More

by bbhp
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Aug 20, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your kind review and sharing your confidence and experience in working with Dennis! It is our true pleasure to have the opportunity to serve you and look forward to assisting you all of your Mercedes-Benz needs. Kind Wishes, Kimberlee Camargo Reputation and Brand Loyalty Manager

August 18, 2021

My new service advisor, John Clough, did a great job getting my car in and out in a timely manner on a busy Monday! Really appreciate the terrific customer service! More

by KarenC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Aug 24, 2021 -

Fletcher Jones Imports responded

Hi Karen, Your thoughtful review brought smiles to all of our faces! On behalf of our entire team, we thank you for posting your feedback and mentioning your new advisor John Clough! John is certainly a shining example of someone who cares about the experiences he delivers every single day. We wish you many happy miles ahead and hope you always feel welcome to contact us! Warm Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

More
August 17, 2021

Excellent Customer Service. Very thorough in explaining exactly what’s wrong with my Mercedes. Always returning the car washed and cleaned. More

by Que
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Aug 18, 2021 -

Fletcher Jones Imports responded

Hi there, Our team is flattered to know that your recent service experience was nothing short of excellent and we truly appreciate you complementing our commitment to ensure that guest receive their car back in tip-top shape! Thank you for the opportunity to serve you! We look forward to assisting you with all of your Mercedes-Benz needs! Kind regards, Your Friends and Family at Fletcher Jones Imports

More
August 17, 2021

My service supervisor Josh took excellent care of me. Service was completed ahead of schedule. More

by Marcusparkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Report | Print
Aug 18, 2021 -

Fletcher Jones Imports responded

Hi Marcus, Thank you for allowing our service team the true pleasure of assisting you! We are thrilled to know Josh Sutton is your service advisor as he is truly one of the best in the business and committed to see that his guests always receive the highest level of service and care at each and every visit. We are thrilled to know that your maintenance was finished in an excellent and timely manner! We look forward to having you back in at your next scheduled maintenance interval. Warm wishes, Your Friends and Family at Fletcher Jones Imports

More
August 17, 2021

Professional and accommodating .. I have never had an issue with the service department More

by jilliantyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Aug 24, 2021 -

Fletcher Jones Imports responded

Hi Jillian, We strive to be the best in the business, and thrilled to know our talented team members exemplify that! Our team is grateful to know of their exquisite service as we are truly honored to have earned your business & recommendations! Please feel welcome to contact us anytime! Warm Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

More
August 15, 2021

I love this dealership. I love the service and the staff. Josh in the service department was super helpful. Everyone is so professional. Love this place More

by Lili J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shai Winograd, Doris Newton, Josh Sutton
Report | Print
Aug 18, 2021 -

Fletcher Jones Imports responded

Hi Lili, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments about the helpful and professional service you had with Josh and the team is wonderful to read of. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! Kind regards, Your Friends and Family at Fletcher Jones Imports

More
August 14, 2021

You are the best and I recommend you thanks fletcher Jones Mercedes Benz More

by Joseiaguilar14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich, Danielle Kerley, John Clough
Report | Print
Aug 15, 2021 -

Fletcher Jones Imports responded

Hi Jose, Our team was truly flattered to read that you consider Fletcher Jones Imports to be absolutely the best! We take great pride in serving our guests well by assisting you in the care and maintenance of your vehicle. We couldn't be more are grateful to have earned your business and delighted to have you as a valued part of our Fletcher Jones family! All the best, Your Friends and Family at Fletcher Jones Imports

More
1
...
28
29
30
...
154