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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews
Call Service Center (702) 364-2700

1,537 Reviews of Fletcher Jones Imports - Service Center

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April 21, 2021

Very professional and courteous staff, I was greeted with respect and an offer of bottled water. The property was clean and immaculate which is comforting nowadays. More

by clubalex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Apr 22, 2021 -

Fletcher Jones Imports responded

Hi Alex, Thank you for taking the time to share your 5-stars rating regarding your recent visit with LaRoyne Brown in our service department! It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many more years to come! Take Care, Your Friends and Family at Fletcher Jones Imports

April 20, 2021

Class act friendly professional trustworthy Courteous Class act friendly professional trustworthy Courteous I would absolutely buy another Mercedes just because of the service I love the reminders a More

by alisabrachelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Apr 20, 2021 -

Fletcher Jones Imports responded

Hi Alisa, It's really rewarding hearing that LaRoyne was able to assist and provide you with amazing service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of experts are looking forward to serving you for many more years to come! All the Best, Your Friends and Family at Fletcher Jones Imports

April 20, 2021

The experience was absolutely amazing from start to finish. Everybody was so kind and explained in detail everything that I was getting done. Very happy customer. More

by hilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shai Winograd, Jolene Jimerson
Report | Print
Apr 20, 2021 -

Fletcher Jones Imports responded

Hello Hilton, We greatly appreciate you taking the time to post your 5-star review! It's wonderful to hear that our team delivered an exceptional service experience. Thank you for allowing us the opportunity to earn your business and our team is looking forward to working with you for many more years to come! All the Best, Your Friends and Family at Fletcher Jones Imports

April 20, 2021

Great job! Fast and professional. Dennis Eich has always maintain friendly and most knowledgeable service for me for over 16 years that I have my car. More

by vicky.dominguez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Apr 20, 2021 -

Fletcher Jones Imports responded

Hi Vicky, We greatly appreciate you taking the time to post your 5-star review regarding your most recent visit with Dennis Eich! It's wonderful to see that you've been a loyal guest for the past 16 years. Our team is extremely flattered to come across reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many more years to come! Take Care, Your Friends and Family at Fletcher Jones Imports

April 19, 2021

Jason is awesome. He and the staff is very knowledgeable and they always give me the security i need when visiting a dealership shop. I highly recommend. More

by CUNNINGHAMK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Apr 20, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations regarding your visit with Jason Cote in our service department. Our team is extremely grateful to have earned your business and we are looking forward to seeing you again at your next scheduled interval. Take Care, Your Friends and Family at Fletcher Jones Imports

April 18, 2021

Curtis Cherry is without a doubt the most professional and knowledgeable He knows what great service should be and executes it with loyal employees like Jolene, Dennis and Patrick!!!!! THEY ALL ARE THE B More

by Afj50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PATRICK, Dennis Eich, Jolene Jimerson
Report | Print
Apr 20, 2021 -

Fletcher Jones Imports responded

Hello, The team at Fletcher Jones Imports strives to provide each guest with an exceptional service experience. Our team was beyond happy to read that Curtis, Jolene, Dennis, and Patrick have always been knowledgeable and assisted with getting your vehicle repaired and returned to you all within a timely fashion. We are grateful for your business and recommendations and look forward to serving you for many more years to come! Take Care, Your Friends and Family at Fletcher Jones Imports

April 18, 2021

Always a pleasure! Josh is great. I feel so cared for when there. Along with a regular service I had a detail done on my SLK. It looks like I just drove it off the floor like I did 20 years ago from that More

by vanscoots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Report | Print
Apr 20, 2021 -

Fletcher Jones Imports responded

Hello Van, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Josh Sutton and appreciate you complimenting our level of professionalism. It's amazing hearing that you've been a loyal guest over the past 20 years. Our team of experts are grateful to have earned your business and we look forward to working with you for many more years to come! Best Wishes, Your Friends and Family at Fletcher Jones Imports

April 18, 2021

professionalisms , friendly fair pricing and quality workmanship. my car was fixed right the first time and everything was explained to me on what exactly what was fixed More

by csg51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Granieri
Report | Print
Apr 20, 2021 -

Fletcher Jones Imports responded

Hi, Thanks for leaving us such a wonderful 5-stars review! Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your most recent visit with us. We're glad to see that we assisted with the best pricing for your vehicle's repairs. Please let us know if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Fletcher Jones Imports

April 17, 2021

You did just fine! Thanks so very much! You did exactly what I needed. Car now works just fine and I thank you.. Alan W Feld MD More

by witchdr51
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Sutton, Dennis Eich
Report | Print
Apr 20, 2021 -

Fletcher Jones Imports responded

Hello Alan, It's really rewarding hearing that our team was able to assist and provide you with amazing service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Take Care, Your Friends and Family at Fletcher Jones Imports

April 17, 2021

Great and prompt service by Dennis. Car was washed and clean when I picked it up. Everyone is very friendly and helpful when you pick up your car. More

by KK's E-500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Apr 17, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for taking the time to share your feedback and 5-star rating regarding your experience with Dennis in our service department! We'll be sure to relay over the kind words expressed on your behalf. Providing a courtesy hand car wash while your vehicle is getting service is just one of the many perks we offer to our guests. We are truly flattered to have earned your business and we look forward to serving you for many more years to come! All the Best, Your Friends and Family at Fletcher Jones Imports

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