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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews
Call Service Center (702) 364-2700

1,537 Reviews of Fletcher Jones Imports - Service Center

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January 16, 2021

All good All goodAll goodAll goodAll goodAll All good All good All good All good All good All good All good All good All good All good All good All good All g More

by 2893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jan 18, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your 5 star review! We're happy to know that we met your expectations and all is well! Looking forward to serving you again in the future! Kind Regards, Your Friends and Family at Fletcher Jones Imports

January 14, 2021

Josh is the best service advisor I have ever had. Knowledgeable, professional, experienced, expedient. Prompt pick up and delivery of my cars fir service has been a lifesaver for me as well. More

by victoriavojdani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Report | Print
Jan 14, 2021 -

Fletcher Jones Imports responded

Hi Victoria, We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that Josh is the best and an real life saver by assisting you in a swift, knowledgeable and communicative manner. Thankyou for your business, Josh and our team look forward to providing you the same great service experience again at your next scheduled visit! Warmest regards, Your Friends and Family at Fletcher Jones Imports

January 14, 2021

They Stand Behind There Name Fletcher Jones The Second Best In Town it’s Always Very Nice And Clean The Customer Service Is always Good More

by mywifeyme2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Jan 14, 2021 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to share your amazing review with everyone! We are so thrilled to have the opportunity to work with you and look forward to providing you that same great level of service and your next scheduled visit! All the Best, Your Friends and Family at Fletcher Jones Imports

January 09, 2021

The service here is great. I brought my automobile in for service and it was very prompt. The staff was very friendly and showed me around the dealership. More

by kfcfrycook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Jan 09, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business & the 5 star rating! It is wonderful to know of the warm welcome and familiarization of the dealership our team extended to you during your recent visit! The team at Fletcher Jones Imports look forward to assisting your with all of your Mercedes-Benz needs! Best Wishes, Your Friends and Family at Fletcher Jones Imports

January 09, 2021

Dennis and staff are friendly and take great care of our cars ... nothing else to say so this is done as soon as I can write at least 25 words ... stupid to make us do that More

by jgaretto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jan 09, 2021 -

Fletcher Jones Imports responded

Hello, The team at Fletcher Jones Imports are grateful to have your 5 star rating and recommendations for Dennis and the the great care he provides attending your vehicle needs. We can't thank you enough for taking the time to share this awesome rating! Thank you for your business and the opportunity to serve you! Best Wishes, Your Friends and Family at Fletcher Jones Imports

January 07, 2021

Love having Dennis Eich as my service manager. He is always friendly and helpful and makes me feel like he has my best interest at heart. More

by LA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jan 07, 2021 -

Fletcher Jones Imports responded

Hello, We love that you love the amazing service you experience working with Dennis Eich! Thank you for your loyalty and business. Dennis and our fine team are thrilled to provide you the needed confidence and support while attending to your vehicle needs! Please feel welcome to contact us anytime! Best Wishes, Your Friends and Family at Fletcher Jones Imports

December 29, 2020

When I arrived for my service appointment, John Clough took time to see what our conserns were with my wife's GLC300. He listen to me and made me feel like I was important and not just a distraction in hi More

by The Yuman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Dec 30, 2020 -

Fletcher Jones Imports responded

Hello, Our team at Fletcher Jones Imports are truly flattered to read your generous feedback regarding your visit with John Clough! We take great pride in seeing that our guests are provided with a thorough knowledge of their repairs, prompt service and a seamless experience! We are so pleased to know about your wife's visit! Thank you for your business and thoughtful recommendations! Best Wishes, Your Friends and Family at Fletcher Jones Imports

December 29, 2020

Car was picked up at my home on time and returned on time. Done with care and respect. Thank you, Fletcher Jones. Great job! I appreciate the job you do! More

by claudiadekoven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Dec 30, 2020 -

Fletcher Jones Imports responded

Hi Claudia, We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that our team was able to facilitate your pick up and drop off in a swift and helpful manner. We look forward to providing you the same great service experience again at your next scheduled visit! Best Wishes, Your Friends and Family at Fletcher Jones Imports

December 28, 2020

Excellent service as always! Close attention to detail and great communication between service time. I couldn't be more satisfy so it's a pleasure Thank you More

by Jonathan Rocha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Report | Print
Dec 29, 2020 -

Fletcher Jones Imports responded

Hello Jonathan, We greatly appreciate you taking the time to post your 5 star review! With all of the automotive competition out there, it is wonderful to hear that we delivered a outstanding service experience! Warm Wishes, Your Friends and Family at Fletcher Jones Imports

December 26, 2020

Awesome! Denis E. Always the best, looked at newer models whiles my car was been serviced I ended up purchasing a new SUV. All by Denis’s motivation! More

by Akuvi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Dec 29, 2020 -

Fletcher Jones Imports responded

Hello, Our team was elated to read that Dennis took fantastic care of you as well as the genuine confidence and trust worthiness you have developed working with him over the years. We are incredibly grateful to have earned your business on the sale of a beautiful new SUV and thrilled to have you as a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Dennis looks forward to to attending to all of your Mercedes-Benz service needs. Best Wishes, Your Friends and Family at Fletcher Jones Imports

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