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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews

1,537 Reviews of Fletcher Jones Imports - Service Center

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December 23, 2020

Jolene is great!!!!She is always helpful and Jolene is great!!!! She is always helpful and professional in all my service needs Really appreciate her timely responses and thorough attention to More

by at5fingers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Dec 23, 2020 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to share your amazing review with everyone! Your kind comments about Jolene show our dedication in providing world-class Mercedes-Benz Service experiences! We so pleased to know of Jolene's thorough and detailed attention, helping you maintain your vehicles performance! We look forward to your next scheduled service visit with her! Best Wishes, Your Friends and Family at Fletcher Jones Imports

December 19, 2020

You are all amazing and make purchasing & owning a Mercedes exceptional. Thank you for always going above and beyond with a smile. Your commitment to excellence is appreciated. More

by Jacob Parrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Hoff, Doris Newton, Thomas Bucca, LaRoyne Brown
Dec 21, 2020 -

Fletcher Jones Imports responded

Hi Jacob, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Fletcher Jones Imports take great pride in serving our guests well and we are grateful to have earned your business! Please let us know if there's anything else we could be of further assistance with now or in the future. All the Best, Your Friends and Family at Fletcher Jones Imports

November 29, 2020

John service writer was sensational! Your party is as good as the invitation or even better! Your people and service put the other dealerships to shame. More

by Jefe41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Nov 30, 2020 -

Fletcher Jones Imports responded

Hello, Wow! Thank you for the kind celebration of sediments for our service team and the great efforts put forth by your service advisor John! We take great pride in serving our guest well and thrilled to have you as part of our Fletcher Jones family! Best Wishes, Your Friends and Family at Fletcher Jones Imports

November 17, 2020

Excellent service! I always bring my car here for service and have never been disappointed. My service advisor, Dave Miller, makes sure my car gets repaired, washed and ready to get back on the road. More

by Gogigi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Nov 17, 2020 -

Fletcher Jones Imports responded

Hello, Wow! This review made our day! We are truly flattered to read of your excellent service experiences working with our talented team, and appreciate you recognizing Dave Miller! Please feel welcome to contact us anytime! All the Best, Your Friends and Family at Fletcher Jones Imports

November 15, 2020

Got what i came for. Service person was very professional and attended to my needs, offered shuttle service and contacted me in a timely manner regarding estimated repairs and pricing. More

by Autos4Less
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Nov 16, 2020 -

Fletcher Jones Imports responded

Hello, We greatly appreciate you taking the time to post your 5-star review! It's truly flattering hearing that our team of experts were able to assist with getting your vehicle repaired and returned to you all within a timely fashion! Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many more years to come! All the Best, Your Friends and Family at Fletcher Jones Imports

November 09, 2020

Outstanding Customer Service. Everyone was friendly and professional. Service Advisor was knowledgeable, explained the service needed, kept me informed via text message about my car. More

by Lollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Nov 09, 2020 -

Fletcher Jones Imports responded

Hello Lollie, Thank you for the 5 star rating and kind review! We are happy to read that our entire staff treated you very well! We are looking forward to serving you again! Take Care, Your Friends and Family at Fletcher Jones Imports

Nov 10, 2020 -

Lollie responded

Thanks for an outstanding experience

November 07, 2020

Denis Eich and his team has serviced our cars as if they were their own. Confidence in the work performed to get it right. The ultimate professionals. More

by sjlyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Nov 09, 2020 -

Fletcher Jones Imports responded

Hello Dennis, We are honored to receive your raving review and appreciate you complementing Denis on his level of service. We are truly flattered to be considered the ultimate professionals & look forward to welcoming you back in the near future! Take Care, Your Friends and Family at Fletcher Jones Imports

November 06, 2020

Josh, Promptly checked me in; got a loaner car; put at ease about the issue[ everyone was courteous, friendly . New car--2 days old, and A/C broke. Apparently a computer coding issue. Hopefully a o More

by nixonfamily2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Nov 09, 2020 -

Fletcher Jones Imports responded

Hello, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth by your service advisor Josh! Our team of experts appreciate you complimenting our level of service! We're looking forward to welcoming you back! Best Wishes, Your Friends and Family at Fletcher Jones Imports

Nov 09, 2020 -

Fletcher Jones Imports responded

Hello Nixon Family, Thank you for allowing the team at Fletcher Jones Imports the opportunity to earn your business! We take great pride in serving our guests well and so pleased to know of your friendly and Courteous visit! Thank you for being a part of our Fletcher Jones Family! All the Best, Your Friends and Family at Fletcher Jones Imports

October 28, 2020

Dave Miller was great in resolving my vehicle issues on my Mercedes C300. I would highly recommend asking for Dave the Service Department. Thanks Dave More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Oct 28, 2020 -

Fletcher Jones Imports responded

Hi Jonathan, All of us at Fletcher Jones Imports are so thrilled to have the opportunity to serve you! Our team was pleased to read that you found our dealership to worthy of such high recommendations! We are truly grateful to have earned your business and genuine feedback for Dave! It is our greatest hope to work with you for many years to come. All the Best, Your Friends and Family at Fletcher Jones Imports

September 23, 2020

friendly staff nice, professional and helpful. Staff were courteous. I liked the fact that the shuttle service was available for round trip service. all around pleasant staff. More

by sam-sun1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Sep 23, 2020 -

Fletcher Jones Imports responded

Hello, We take great pride in serving our guest well and are so thrilled to know of the professional, helpful service experience you had working with our friendly staff! Thank you for the opportunity to earn your business and recommendations. All of us at Fletcher Jones Imports look forward to assisting you with all of your Mercedes-Benz needs. Kind Regards, Your Friends and Family at Audi Fletcher Jones

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