Fletcher Jones Imports - Service Center

I JUST MOVED FROM LOS ANGELES TO LAS VEGAS, THIS IS THE FIRST TIME I TRIED THE SERVICE IN FLETCHER JONES JOHN CLOUGH IS SO HELPFULL IN SERVICE, PROFESSIONAL, FOR MY CAR GLC 300 AND S550 THANK YOU FIRST TIME I TRIED THE SERVICE IN FLETCHER JONES JOHN CLOUGH IS SO HELPFULL IN SERVICE, PROFESSIONAL, FOR MY CAR GLC 300 AND S550 THANK YOU More

Josh is an excellent service consultant. Very professional,listens to your concerns, easy to work with and always keeps me informed about whats going on with my car. professional,listens to your concerns, easy to work with and always keeps me informed about whats going on with my car. More

We buy all our cars at this location ( Mike Mondesi ), have all mantaince performed at this location ( Dennis Eich ). Mainly due to the professionalism and courtesy of the personal named above we cannot g have all mantaince performed at this location ( Dennis Eich ). Mainly due to the professionalism and courtesy of the personal named above we cannot give anything less than five stars. More

Jason is always professional, attentive and is mindful of my time to ensure quality, quick work is completed! Any deviation from initial work expectations are explained in detail with multiple options for so my time to ensure quality, quick work is completed! Any deviation from initial work expectations are explained in detail with multiple options for solution provided and Jason has never miss represented himself or Fletcher ones, and that TRUST is critical in repeat business relationships. More

Mr. Dennis Eich is really a trustworthy advisor and easy to work with, professional and alway s keep me posted as to what is going on with my car. to work with, professional and alway s keep me posted as to what is going on with my car. More

I have been coming to Fletcher Jones on Sahara for 20 years. I always have great service. My new service advisor LaRoyne is no exception! He is always available by phone and if it goes to voicemail he re years. I always have great service. My new service advisor LaRoyne is no exception! He is always available by phone and if it goes to voicemail he returns my call PROMPTLY! Thats important with my busy schedule! He took the time to call me with updates on my repair and let me know the additional service items that were needed as well as items that were needed but could wait. He also sent me a quick email with everything he talked about at my fingertips that I could look over and keep for future reference. I especially like that LaRoyne has an upbeat positive personality! I also used the valet service and Cody was very professional upon pickup as well as drop off and was on time. He called with updates and estimates of arrival times and did a thorough inspection of the exterior of my vehicle before driving it to the dealership. As always, I chalk up another great experience with Fletcher Jones Imports on Sahara! More

Service was great. My service coordinator Steve heinking was friendly and professional. I like that covid-19 guidelines were in place and followed. Thanks for your help and service. was friendly and professional. I like that covid-19 guidelines were in place and followed. Thanks for your help and service. More

If you could have ten Dave Miller in your department, you will be exceptional. The gentleman is so professional and courteous. He also answers his phone and text right away. Mr. Miller recognized us as a mil will be exceptional. The gentleman is so professional and courteous. He also answers his phone and text right away. Mr. Miller recognized us as a military family and graciously gave us a military discount for the service. Thank you, Sir! More

Dennis and service folks are always easy to work with, professional and keep me posted as to what is going on with my car! My ONLY issue is that I have a hard time making online appointments with Denni professional and keep me posted as to what is going on with my car! My ONLY issue is that I have a hard time making online appointments with Dennis. His name doesn't appear in the list of options. You guys need to fix that. Dennis has been my service contact for a long time and I have no interest in changing, but I would like to be able to set appointments online. More

Jolene is awesome! She always takes great care of me when any service is needed. Very professional and friendly. Always a smooth process. Thank you! any service is needed. Very professional and friendly. Always a smooth process. Thank you! More