Fletcher Jones Imports - Service Center

The service staff were all very accommodating and polite the informed me about every aspect of my services. I think I said it all for service. the informed me about every aspect of my services. I think I said it all for service. More

Always a easy and great experience! Josh is always friendly and on top of it! The service department is fast and I never have to wait too long for my car!! Won’t go anywhere else! friendly and on top of it! The service department is fast and I never have to wait too long for my car!! Won’t go anywhere else! More

Very good and personal people. Able to solve a problem by phone then get in to service and get my car up and running good phone then get in to service and get my car up and running good More

Love the friendly and professional staff! Although my vehicle was in service needing a repair it was handled promptly and efficiently, I was kept updated accordingly and contacted once it was completed! vehicle was in service needing a repair it was handled promptly and efficiently, I was kept updated accordingly and contacted once it was completed! More

Danielle said my car would be done by 11:30 and it was done early. Everyone is always pleasant at this dealership. I felt comfortable being at the dealership with all of the safety measures in place for C done early. Everyone is always pleasant at this dealership. I felt comfortable being at the dealership with all of the safety measures in place for Covid-19. More

Dennis always provides the best service possible, and with kindness and skill. I rarely leave the dealership without having had my problems resolved. Yhat’s why I get it serviced at F. j.regardless of wh with kindness and skill. I rarely leave the dealership without having had my problems resolved. Yhat’s why I get it serviced at F. j.regardless of where I buy my car! More

AWESOME SERVICE= MY SERICE ADIVOR STEVE HEINKING TOOK GREAT CARE OF CAR (SERIVCE APPOINTMENT AND RECALL UPDATE) HE WAS EASY TO TALK TO, LISTENED AND ADVISED, STEVE TO MY SERICE ADIVOR STEVE HEINKING TOOK GREAT CARE OF CAR (SERIVCE APPOINTMENT AND RECALL UPDATE) HE WAS EASY TO TALK TO, LISTENED AND ADVISED, STEVE TOOK THE TIME TO KEEP ME INFORMED OF MY CAR'S PROGRESS. I WAS VERY HAPPY DEALING WITH HIM. I WAS PROVIDED W A RENTAL CAR & WAS ON MY WAY WITHIN 15 MIN. CONSIDERING THE ADDED STRESSORS OF THE CURRENT COVID ISSUES, EVERYONE WAS ATTENTIVE AND EAGER TO HELP. More

LaRoyne made this easy and convenient Took my S550 for B service and LaRoyne made me welcomed, informed and made sure service was done timely with results I would expect from Mercedes Benz Took my S550 for B service and LaRoyne made me welcomed, informed and made sure service was done timely with results I would expect from Mercedes Benz dealership. More

excellent as always truly exceptional service they treat me like i own the place Dennis Eich my service advisor cant say enough about this man very caring perso as always truly exceptional service they treat me like i own the place Dennis Eich my service advisor cant say enough about this man very caring person takes excellent care of my S550 along with kyle kuroda my service technician Dennis and Kyle do such an excellent job on my car gets fixed right the first time always keeps me informed on the progress and the car comes back clean would never go any where else for service mercedes needs more dealerships like fletcher jones an asset to the company Thank You DOC More

Best customer service It was my first time bringing my car in for service. He provided timely and informative updates. John really took care of me and provided excellent cu It was my first time bringing my car in for service. He provided timely and informative updates. John really took care of me and provided excellent customer service. First class experience all around. More