Fletcher Jones Imports - Service Center

Good Repair Job All the service and repair items in my car were done thoroughly and well. My service adviser John Clough was very good and on top of the situation. All the service and repair items in my car were done thoroughly and well. My service adviser John Clough was very good and on top of the situation. More

Unmatched The service department was very friendly, helpful and professional and that's what I look for when I do business with a company. Just want to thank e The service department was very friendly, helpful and professional and that's what I look for when I do business with a company. Just want to thank everyone, in particular Josh, keep up the good work. More

Dennis has been my service advisor for several years and is awesome. He always greets me promptly and clearly explains what services I need for my car. He keeps me updated if any other problems are encoun is awesome. He always greets me promptly and clearly explains what services I need for my car. He keeps me updated if any other problems are encountered and when the work should be complete. More

Jason Cote is seriously the best service manager, he is the reason we use Fletcher Jones. Driver Mark Miller is also amazing, please do acknowledge both employees. Thanks! Lubna and Patrick Lassaque the reason we use Fletcher Jones. Driver Mark Miller is also amazing, please do acknowledge both employees. Thanks! Lubna and Patrick Lassaque More

I had an appointment to get the regular maintenance service (A1) with LaRoyne Brown but he wasn’t there on that day then Jolene shown up to taking care of my car. And thanks Jolene so much everthing c service (A1) with LaRoyne Brown but he wasn’t there on that day then Jolene shown up to taking care of my car. And thanks Jolene so much everthing came out really really good, fast service , good taking care, acceptional price thanks again for everything you guys didp More

Josh said the car would be by 10:45am and it was ready and waiting when I arrived at 10:40am with our loaner car!! Love it!! and waiting when I arrived at 10:40am with our loaner car!! Love it!! More

Dennis is great. He has been my service advisor for about 12 years. He’s knowledgeable, efficient, and very kind. I’ve been a customer of Fletcher Jones since 2004. I’ve bought 2 vehicles there. The older ve 12 years. He’s knowledgeable, efficient, and very kind. I’ve been a customer of Fletcher Jones since 2004. I’ve bought 2 vehicles there. The older vehicle (a 2003 ML 350) is still being driven by my daughter, thanks to Dennis. More

Dennis is Awesome! Every time I go in for service Dennis is very welcoming and make sure that my needs are met with a smile. He has been my service advisor for all 8 yea Every time I go in for service Dennis is very welcoming and make sure that my needs are met with a smile. He has been my service advisor for all 8 years that I've own a Mercedes-Benz. I trust his expertise with my vehicle. He is definitely the best service advisor ever! More

A3 Service and Battery malfunction I brought my pop in for the a A3 servicing in an Auxiliary battery malfunction. Jolene promptly assess my vehicle and explain to me that warranty an I brought my pop in for the a A3 servicing in an Auxiliary battery malfunction. Jolene promptly assess my vehicle and explain to me that warranty and maintenance plan was outdated and no longer covered my service. However ensured that my military discount made up a bit of the difference. Miss Jolene is an exceptional employee I look forward to working with her for as long as I all my vehicle. Thank you Much Jolene! More

Great Customer Service Always friendly professional and attentive to assure you are on your way quickly. From sales Dept Rex Rabin and Tom Zumbo Sales Manager to Service Ad Always friendly professional and attentive to assure you are on your way quickly. From sales Dept Rex Rabin and Tom Zumbo Sales Manager to Service Advisers, Ryann Cross and Jolene Jimerson,. Azalea Hann, Daniel Zeik, and Curtis Cherry are all great people assisting customers in the Service Dept.. All these people make Fletcher Jones Imports the best dealership in Las Vegas.. Wouldn’t take my car anywhere else. Thanks for keeping me smiling driving my GLE. More