Fletcher Jones Imports - Service Center

Service review Once again, Fletcher Jones, and more specifically Dennis Eich, exceeded my expectations. This time, I waited for the car, instead of going home. Too Once again, Fletcher Jones, and more specifically Dennis Eich, exceeded my expectations. This time, I waited for the car, instead of going home. Took just about 2.5 hours. More

Always great! Danielle Kerley is always a pleasure to work with! She is proficient and knowledgable and always makes me feel like I am in good hands. She takes her Danielle Kerley is always a pleasure to work with! She is proficient and knowledgable and always makes me feel like I am in good hands. She takes her time to make sure I am getting exactly what I need to have serviced with my car without pressuring me to do more. I really appreciate her! More

The best Ultimate Customer Service from Entry to Exit point!!! I will definitely return for all services. Thank you for the wonderful services ty u point!!! I will definitely return for all services. Thank you for the wonderful services ty u More

Awesome. Thanks as always 🙏🙏🙏 Jason Cote is a very nice person & professional . He is very good of what he does . Very first time my husband & I met him . We usually go to Denise Jason Cote is a very nice person & professional . He is very good of what he does . Very first time my husband & I met him . We usually go to Denise Eich but he was off Friday ... We didn’t make any appointment but we came so early . We talked to Jason if job will be done by 2 pm He promised be done before 2 pm . We certainly appreciate him . He is awesome !!! Thanks as always ... Job. Well done !!! More

Jason Cote is an asset to your organization Please take time our of your day to recognize my service advisor Jason Cote for OUTSTANDING service. He is THE main reason I stay with Mercedes, and i Please take time our of your day to recognize my service advisor Jason Cote for OUTSTANDING service. He is THE main reason I stay with Mercedes, and is the only person I really trust with servicing my CL65AMG which is difficult and expensive to maintain (V12). It's people like Jason in service that make people come back....not just your sales staff. He is a true asset to your organization. Management - Please add this note to his file and recognize him in person, not by a call or email. I live in Henderson now, but still have my car serviced at the location on Sahara because of my loyalty to him. Justin Anderson CEO, G9MD More

Ryan Cross was very efficient and thorough of the problem I was having. He patiently informed me while waiting as to what was going on. I was having. He patiently informed me while waiting as to what was going on. More

Shuttle drivers and service dept. EXCELLENT. Bought one of EVERYONE AND EVERYTHING EXCELLENT> FYI: When I picked my car up I traded it in on one of your S550 used cars. Rex was my salesman, excellent. EVERYONE AND EVERYTHING EXCELLENT> FYI: When I picked my car up I traded it in on one of your S550 used cars. Rex was my salesman, excellent. More

Ryan Cross is the reason ! I have a 2009 ML350 that has 165K miles on it.... it runs and drives like new! I have always been loyal to Fletcher Jones service.... nobody else has I have a 2009 ML350 that has 165K miles on it.... it runs and drives like new! I have always been loyal to Fletcher Jones service.... nobody else has ever serviced my car. I am 100% confident that Ryan looks out for my satisfaction every time I see him. My wife will be driving the ML for the next couple of hundred thousand miles and I feel confident Ryan will keep it running like the day I purchased it... More

Dave Miller is great to work with! He makes servicing my vehicle a breeze. His communication and timeliness are perfect! We highly recommend working with him (if folks can choose their service manager). vehicle a breeze. His communication and timeliness are perfect! We highly recommend working with him (if folks can choose their service manager). More

Service advisor excellentDriver of shuttle Service advisor excellent Driver of shuttle excellent Everyone was excellent I would recommend this service center for oil changes and all service Service advisor excellent Driver of shuttle excellent Everyone was excellent I would recommend this service center for oil changes and all service repairs and maintenance. More