Fletcher Jones Imports - Service Center

Perfect service All my questions were addressed and the vehicle was serviced in a timely manner. During the repairs John kept me informed and he was very helpful even All my questions were addressed and the vehicle was serviced in a timely manner. During the repairs John kept me informed and he was very helpful even showing me other problems which I am not experienced even to notice, problems like these can turn into a disaster if not addressed on time. Really appreciate his knowledge and help. Strongly recommend. More

It helps to have a service rep you trust Dennis has been my service rep for years and I put my total trust in him knowing what's best for my cars. I couldn't continue to bring my car here if Dennis has been my service rep for years and I put my total trust in him knowing what's best for my cars. I couldn't continue to bring my car here if I didn't know he has my back. More

Tops in Service! They do excellent work and the service has been outstanding. I would recommend them over 3rd party or “independent” repair shops. They know what the They do excellent work and the service has been outstanding. I would recommend them over 3rd party or “independent” repair shops. They know what their doing and there’s never any question regarding aftermarket parts. You know your getting quality Mercedes factory parts. More

DENNIS EICH IS GREAT DENNIS, SOLVED MY PROBLEMS AN ALSO FOUND ANOTHER PROBLEM THAT WOULD COME UP LATER.HE KEEP ME POSTED AN UP TO DATE ON THE REPAIRS. WHEN I PICKED UP MY DENNIS, SOLVED MY PROBLEMS AN ALSO FOUND ANOTHER PROBLEM THAT WOULD COME UP LATER.HE KEEP ME POSTED AN UP TO DATE ON THE REPAIRS. WHEN I PICKED UP MY CAR IT CLEAN INSIDE & OUT,JUST LIKE NEW. More

Quick and efficient Great service , solved all my problems with no difficulties or delays , They have details reviews or services rendered . And the service department al Great service , solved all my problems with no difficulties or delays , They have details reviews or services rendered . And the service department also did a follow up call . Flecther Jones Newport has been a destination for many of my Mercedes purchase over the years . Next time it won’t be white thou. :). 4 white maybe sliver . See you next year lease end . More

Problem fixed Had an issue with psi in tires and regular needed servicing. Very efficient!! Will be coming back for other services to be completed! Thank you, Da Had an issue with psi in tires and regular needed servicing. Very efficient!! Will be coming back for other services to be completed! Thank you, Danielle More

Awsome service Josh Sutton has always gone out of his way to take care of me. The service at Fletcher Jones has always been Top Notch! I would recommend Fletcher Jon Josh Sutton has always gone out of his way to take care of me. The service at Fletcher Jones has always been Top Notch! I would recommend Fletcher Jones to anyone that appreciates good service. More

Exceptional John goes beyond to make sure I am happy with all aspects of my service. The service area and personnel are all very professional and nice John goes beyond to make sure I am happy with all aspects of my service. The service area and personnel are all very professional and nice More

Warranty service I brought my SL 55 AMG to Fletcher Jones Mercedes-Benz for a brake system issue which is covered by a 25 year extended warranty. Dave Fast made sure I brought my SL 55 AMG to Fletcher Jones Mercedes-Benz for a brake system issue which is covered by a 25 year extended warranty. Dave Fast made sure the service was performed promptly and professionally. More

Service Department Josh Sutton was my Service Specialist. He was nice and he asked if there was any thing I wanted Mercedes to look at while I get my normal Service. T Josh Sutton was my Service Specialist. He was nice and he asked if there was any thing I wanted Mercedes to look at while I get my normal Service. The service took shorter than expected. More