Fletcher Jones Imports - Service Center

Sprinter Service The Service Manager was very knowledgeable, efficient, and patient in explaining options and alternatives, and tech similarly performed quickly and th The Service Manager was very knowledgeable, efficient, and patient in explaining options and alternatives, and tech similarly performed quickly and thoroughly . All of my questions were answered honestly with no pressure for upgrades. More

Service Department My service Rep, Jason, gets me right in and out. The smallest of problems like air in tires is taken care of in minutes. Never a wait when servicing My service Rep, Jason, gets me right in and out. The smallest of problems like air in tires is taken care of in minutes. Never a wait when servicing your car, something no one in today's world has time for. Polite, clean, efficient and FAST! thank you More

Why I keep coming back I have had John Sarantidis as my service representative for at least 14 years. He is the main reason I still have my car serviced at Mercedes. I tru I have had John Sarantidis as my service representative for at least 14 years. He is the main reason I still have my car serviced at Mercedes. I trust him explicitly. He has never let me down. I believe Douglas Wolf typically is the mechanic on my car. I contribute the good health of my car to both John and Doug. More

Quality service I have had exceptional service every time for the past 18 years. Dave Fast has always taken the best care of all of my vehicles over the years. I have had exceptional service every time for the past 18 years. Dave Fast has always taken the best care of all of my vehicles over the years. More

Branndon is the best always takes care of me Branndon always takes good care of me and is always helping me out with anything I need for my car. He is the best thank you! Branndon always takes good care of me and is always helping me out with anything I need for my car. He is the best thank you! More

Brakes needed This is a very Professional Establishment with exceptional customer service. I would highly recommend this place. David Fast was very helpful in answe This is a very Professional Establishment with exceptional customer service. I would highly recommend this place. David Fast was very helpful in answering all of my questions. He explained everything in detailed which I appreciated. More

always great service! My service took less time than originally quoted. Dennis is wonderful to work with the several times I've visited and the waiting room is very comfort My service took less time than originally quoted. Dennis is wonderful to work with the several times I've visited and the waiting room is very comfortable. More

Service Advisor Dennis was always professional in helping me. Thanks to his expertise and courteousness. I have no complaints so far and I am totally satisfied with Dennis was always professional in helping me. Thanks to his expertise and courteousness. I have no complaints so far and I am totally satisfied with the service! More

Mr. Eich, as always, was polite, efficient and professional Never had a problem dealing with Mr. Eich and with subsequent repairs/service, may vehicle was always returned in a timely manner and very clean Never had a problem dealing with Mr. Eich and with subsequent repairs/service, may vehicle was always returned in a timely manner and very clean More