Fletcher Jones Imports - Service Center

Dave was friendly and professional Not much to say. I only had a tire replaced, although I will say the lounge and rest rooms were clean and comfortable for having to wait 1-1/2 just to Not much to say. I only had a tire replaced, although I will say the lounge and rest rooms were clean and comfortable for having to wait 1-1/2 just to replace a tire. More

Moved here froom L.A. this is my first visit with Mercedes B I found my first experience with Danielle very helpful and very professional I am happy with my first visit , I will be back for my next service. I found my first experience with Danielle very helpful and very professional I am happy with my first visit , I will be back for my next service. More

Josh Sutton always makes my experience great! Josh Sutton always makes my experience at Fletcher Imports an awesome one. From my C250 to my current C300 Coupe Convertible, I feel that the team go Josh Sutton always makes my experience at Fletcher Imports an awesome one. From my C250 to my current C300 Coupe Convertible, I feel that the team goes out of their way to make sure customers are happy and feel safe in their vehicles. Thanks Josh, for the last four years of excellent service! More

Courteous, and exceptional customer service given by Dennis and Johnny. I’ve always been a little skeptical about the dealership just because I’ve worked with them in the past but I can tell you that you guys h and Johnny. I’ve always been a little skeptical about the dealership just because I’ve worked with them in the past but I can tell you that you guys have earned a customer for life. You definitely have changed my outlook on how the dealership industry is. Thank you. More

Great costumer service They make sure that you are taken care of, very respectful crew. Very exceptional. They go above and beyond to address your concerns and do most of th They make sure that you are taken care of, very respectful crew. Very exceptional. They go above and beyond to address your concerns and do most of the work on your behalf. Sorry if I missed other names. More

Success As always outstanding service. Glad they notified me when service is due. And really glad when I don’t have to pay they keep me on the road safely As always outstanding service. Glad they notified me when service is due. And really glad when I don’t have to pay they keep me on the road safely More

Great people working at dealership Dennis Eich is the best service manager I have come across, always on top of everything. A real asset for the dealership. Very knowledgeable as well. Dennis Eich is the best service manager I have come across, always on top of everything. A real asset for the dealership. Very knowledgeable as well. More

Great Service from Fletcher Jones. Curtis Cherry is a great ambassador of Fletcher Jones. He is always on top of things and is a great communicator and prompt me lets me know the detai Curtis Cherry is a great ambassador of Fletcher Jones. He is always on top of things and is a great communicator and prompt me lets me know the details of the service to be done and the status of service. I feel like my car is in great hands with Curtis. More

Service Excellence Dave was great! The service was fast and efficient. My fiance was very impressed with our MB experience, he said he will get one of his own too soon! Dave was great! The service was fast and efficient. My fiance was very impressed with our MB experience, he said he will get one of his own too soon! More

Great customer service, courteous and punctual Fast drop off and John is very knowledgeable answering all of my questions. Getting the loaner is fast and easy. John called to report all statuses an Fast drop off and John is very knowledgeable answering all of my questions. Getting the loaner is fast and easy. John called to report all statuses and called again when card is ready for pickup. More