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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews

1,537 Reviews of Fletcher Jones Imports - Service Center

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February 06, 2019

Annual maintenance Had battery warning light, called for an appointment and there was an opening within 30 minutes. Easy to make appointment, was kept informed of status More

by Jomiop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Feb 06, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

February 05, 2019

Responsive reps and great work I am appreciative of processes that move along smoothly and this was a great experience. Bing Bang Boom. Dropped off. Notified of issues. Fixed issues More

by tlpendar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loaner person 5 Stars, Josh Sutton, Jason Cote
Feb 06, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

February 05, 2019

Car Service Excellent service, like I'm used to it since I moved here 2003. As always Dennis Eich did an amazing job reserving a loaner and let me know when my ca More

by myla2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Feb 06, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

February 03, 2019

Excellent service! Excellent service and people as usual. The Car was ready when expected and the Free loaner program is the best. Keep up the exceptional work. More

by mbfan fan for life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Babin, Josh Sutton
May 02, 2019 -

Fletcher Jones Imports responded

Hi, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Kind Regards, Steven Kaplan General Manager

February 02, 2019

Service Denis Eich and everyone that I dealt with were wonderful and professional. The service was great and the car was ready when promised. Thank you ! More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Feb 04, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit by Dennis. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

February 02, 2019

Headlight and Window Regulator I took my 2008 CLS 550 in to have the lower right headlamp replaced after the dash notification system alerted me. During drop off I showed Dennis th More

by dpuckett1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Feb 04, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit by Dennis. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

February 02, 2019

The staff all were very helpful . Denise my service manager always takes really good care of me and my car and also gives me good advices. He goes into details with me if needed. More

by Sonnie 7575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Feb 04, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

February 02, 2019

Simply the best! Cant decide which is better..the service or the car! The service is always exceptional and the car is awesome! The party is better then the invitation More

by Jefe41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Feb 04, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

February 01, 2019

Service Great experience working with Josh Sutton. Vehicle completed with detailed report of service showed a check list of work done. At pick up my vehicle More

by Yotes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Feb 01, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit by Josh. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

February 01, 2019

Great Customer Sero I had my car serviced by Fletcher Jones and am very satisfied with the service! Everything from dealing with Mr Cote my advisor to the facility has be More

by “Botetourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Feb 01, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

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