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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews
Call Service Center (702) 364-2700

1,537 Reviews of Fletcher Jones Imports - Service Center

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January 15, 2019

Prompt service Courteous when setting up an appointment with Hector. He listened carefully when I described the issue. I received thorough and prompt service all i More

by Sultry702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector , Danielle Kerley
Report | Print
Jan 15, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that Hector, Danielle and our team were able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you Tom Zumbo General Manager

January 14, 2019

Fast friendly staff Very friendly and courteous staff... I was in and out in just a few minutes. Service advicer Jolene made it an easy and quick experience... More

by Gp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Report | Print
Jan 15, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that Jolene was able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you Tom Zumbo General Manager

January 13, 2019

Best ever Jamie , part managers did a wonderful thing for me and my car. I truly appreciate all she did I will keep recommending this place to everyone. More

by Lovemysl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie. Part manager. , Dave Miller
Report | Print
Jan 18, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that Jamie was able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you Tom Zumbo General Manager

January 13, 2019

Wonderful The whole experience from beginning to end was Perfect!!!! Appointment time,loaner car ready clean and full since I had to return back to work. More

by Veronica G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loaner car personal , Jason Cote
Report | Print
Jan 15, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that we were able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you Tom Zumbo General Manager

January 12, 2019

Awesome service Dave Fast is the best advisor always on top of things keeping in touch with me letting me know what’s going on with my vehicle... I have always exper More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fast
Report | Print
Jan 15, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that Dave has been able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you Tom Zumbo General Manager

January 11, 2019

Excellent service. Short waits I had my vehicle serviced and the whole process went pretty smoothly. Everybody was very friendly and accommodating. It took less time than I expected More

by Mechita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Jan 11, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that our team could provide you with the 5 star experience that we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you, Tom Zumbo General Manager

January 11, 2019

EXCEPTIONAL WORK!!! THE JOB. WAS WELL DONE!! THE ONLY THING I DON'T UNDERSTAND. IS WHY? THE SERVICE CONSULTAN " MR. DAVE MILLER IS NOT IN THE LIST OF EMPLOYEES. THAT'S M More

by amilcar gutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVE MILLER
Report | Print
Jan 16, 2019 -

Fletcher Jones Imports responded

Hi Amilcar, Wow! We are delighted to know of the great experience you had working with David Miller, and is a fantastic new addition to our service team. We truly value you as a guest and look forward to having you work with David for many years to come. Kind regards, Kimberlee Camargo Fletcher Jones Management West

January 11, 2019

Satisfied once again I truly enjoy the service that John Sarantidis Gave me and in helping my car get serviced for A week long ski trip to Tahoe. Thanks for making it More

by Thunderbolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Report | Print
Jan 11, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that John could provide you with the 5 star experience that we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We hope you have a great trip and we are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you, Tom Zumbo

January 10, 2019

Outstanding Service As usual Fletcher Jones provided prompt and exceptional service!!! Always my first and only choice for service!!! The service and loaner service is ex More

by josepho.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Report | Print
Jan 11, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that our team was able to provide you with the 5 star experience that we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you, Tom Zumbo General Manager

January 10, 2019

Metris Service Thanks Brendan for checking on my concerns and taking care of my Metris Van. Friendly and excellent customer service. Until my next visit.. thank you! More

by Bernicebc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Buxton
Report | Print
Jan 11, 2019 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that Brendan has been able to provide you with the 5 star experience that we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank you, Tom Zumbo General Manager

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