Fletcher Jones Imports - Service Center

Brendan is always helpful and has good advice. I arrived on time and was met at the door, Brendan looked at my tires and advised that it would be prudent to replace the front tires, the work was co I arrived on time and was met at the door, Brendan looked at my tires and advised that it would be prudent to replace the front tires, the work was completed on time and in addition they also removed and replaced the run-flat system on the front wheels at no cost to me. I was very satisfied. More

John Sarantidis and Frank Glasper I always get exceptional vehicle service with John Sarantidis and exceptional customer service with Frank Glaspe all I have to do is call only one ti I always get exceptional vehicle service with John Sarantidis and exceptional customer service with Frank Glaspe all I have to do is call only one time Shirley W More

Service visit Curtis Cherry and Ryan Cross were incredibly helpful and made the service visit a super simple one as always. They assisted with a front window motor Curtis Cherry and Ryan Cross were incredibly helpful and made the service visit a super simple one as always. They assisted with a front window motor issue I was having. More

Very timely and efficient The only complaint I would add would be that there was no footwell mat provided, and the grease from footprint (shoes) were all over the step and my W The only complaint I would add would be that there was no footwell mat provided, and the grease from footprint (shoes) were all over the step and my WeatherTech mats. Mary More

Great!!! You are treated 1st Class, Dave went far and beyond to help with my warranty. Very professional and always customer focused. Thank you Fletcher Jones. You are treated 1st Class, Dave went far and beyond to help with my warranty. Very professional and always customer focused. Thank you Fletcher Jones. More

mr. Josh has a lot of experince, Good Job Thanks Mr. Josh, your service excellent, as always, happy new year. your service fast, reasonable, helpful, I'm looking next time work with you guys, Thanks Mr. Josh, your service excellent, as always, happy new year. your service fast, reasonable, helpful, I'm looking next time work with you guys, 5 stars review. More

Excellent customer service, accurate and prompt. Excellent customer service. Accurate and prompt. The ervice advisor John Had done an excellent job and made our visit very pleasant by explaining all Excellent customer service. Accurate and prompt. The ervice advisor John Had done an excellent job and made our visit very pleasant by explaining all the steps and fallowing it through as fast as possible. Thank you. More

Service was professional and my car was repaired in a timely manner. Josh provided a loaner car for me to eliminate any inconvenience for me during the repair was professional and my car was repaired in a timely manner. Josh provided a loaner car for me to eliminate any inconvenience for me during the repair time. He throughly explained the repairs that would be needed, The cost,however, seems to be extremely high. More

Takata Airbag Recall Dennis Eich was my service provider who took exceptional care of us. Not only did he have our vehicle serviced (due to an airbag recall), but he notic Dennis Eich was my service provider who took exceptional care of us. Not only did he have our vehicle serviced (due to an airbag recall), but he noticed that our headlights were pink and needed a new Xenon headlamp which Mercedes Benz paid half for. AWESOME! We were highly impressed with the wash and tire shine afterwards as well. That saved us another $60 for a detail. More

Schedule B Service Had my Schedule "B" servicing done last weekend -- great service and friendly support staff. I was provided a car for the day, which I appreciated ve Had my Schedule "B" servicing done last weekend -- great service and friendly support staff. I was provided a car for the day, which I appreciated very much. More