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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews

1,537 Reviews of Fletcher Jones Imports - Service Center

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December 29, 2018

Great Service Jay Fields always makes me feel welcome and like I’m part of the family. Service is always fast and reliable. Loaner cars are clean and new. More

by Marc B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fields, Dave Fast
Dec 31, 2018 -

Fletcher Jones Imports responded

Hello Marc, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that Jay has been able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question you may have so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank You Tom Zumbo General Manager

December 28, 2018

Josh rules Every time, Josh is awesome. Thank you! Shane on the sales side awesome. Like family. Also pls note Jolene isn't listed and she was fantastic. #femal More

by Pmoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton, Shane Petersen
Dec 29, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit by Josh, Shane, and Jolene. Please let us know if we can be of any further assistance to you now or in the future. Best, Tom Zumbo General Sales Manager

December 28, 2018

Excellent Dave, a Service Adviser & the Mechanics Service took care of my car routine service maintenance. My overall rating of this service center is outstandi More

by Rex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fast
Dec 28, 2018 -

Fletcher Jones Imports responded

Hello Rex, It is a delight to her of your outstanding experience working with both Dave and the technicians. Your complete satisfaction and loyalty is important to us and look forward to working with you for many years to come. Please feel free to contact me if I can ever be of assistance. My direct line is 949-718-6532. Sincerely, Kimberlee Camargo Fletcher Jones Management West

December 27, 2018

Service John always ensures I have prompt and effective service. He keeps me up to date on progress, and goes out of his way to assist with my alternate trans More

by CFEsq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Dec 27, 2018 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that John was and has been able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank You, Tom Zumbo General Manager

December 27, 2018

Routine - Express Service On 12/18/18: Appt for routine express service & oil change, t he following morning there were fresh oil leaked in my garage floor. I immediately mess More

by LarryLasVrgad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
December 27, 2018

Dennis Eich is truly exceptional at what he does. Dennis Eich and the team at Fletcher Jones Mercedes never disappoints. Dennis kept me informed and delivered on exceptional and quality service. We wi More

by AndrewSK42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Dec 27, 2018 -

Fletcher Jones Imports responded

Hello, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that Dennis and our team were able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Thank You, Tom Zumbo General Manager

December 25, 2018

Great service I was very pleased with my service call. The service staff is always helpful and I am provided with a loaner. My car was done when promised More

by SteveBeatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez
Dec 26, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Tom Zumbo General Manager

December 19, 2018

Schedule B Service The staff was very professional and informative. Dennis was responsive when I reached out and worked to make sure everything was done in a timely mann More

by Nakeitha1913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fields, Dennis Eich
Dec 31, 2018 -

Fletcher Jones Imports responded

Hi, Dennis strives to provide all of his guests with superior service, and happy to hear you enjoyed working with him. Communication and time management are critical in this day and age and pleased to know Dennis kept you up to date through you your visit and was able to fulfill time commitment for service. Your referrals and loyalty are import to us and we look forward to working with you for many years to come. Best wishes and Happy New Year, Kimberlee Camargo Fletcher Jones Management

December 19, 2018

Part replaced Great service provided by the team at Mercedes. The work I had done on my car was performed promptly and I was able to pick up my car on my lunch br More

by KK's E-500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Dec 20, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Tom Zumbo General Manager

December 18, 2018

Very friendly and informative The staff was very friendly. The technicians were very informative inregards to the vehicle inspection making me aware of all of things that where hap More

by Globub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Dec 19, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Tom Zumbo General Manager

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