Fletcher Jones Motorcars - Service Center

They were quick to come and check in with me. Told me what they were going to do and then they executed their plan. I was out of the dealership quickly with a loaner car. what they were going to do and then they executed their plan. I was out of the dealership quickly with a loaner car. More

Had my purse stolen and had to get new keys. Chad helped get it done and had the rims Repaired while the car was in service. get it done and had the rims Repaired while the car was in service. More

Excellent customer service I have been using Fletcher Jones for the last 10 years for all my Mercedes needs. Their professionalism is unsurpassed. Excellent workmanship and ex I have been using Fletcher Jones for the last 10 years for all my Mercedes needs. Their professionalism is unsurpassed. Excellent workmanship and excellent customer service. I'll be a customer for life! More

Rodrigo was excellent, great customer service! My car was taking a bit longer than expected to get back from the car wash & he went personally to check on it without me having to say anything. He just saw me taking a bit longer than expected to get back from the car wash & he went personally to check on it without me having to say anything. He just saw me still waiting in the valet area. More

Had my car serviced, everything went smooth and my salesman and service advisor helped me get to work on time. Fast and efficient.car washed and very clean. salesman and service advisor helped me get to work on time. Fast and efficient.car washed and very clean. More

Great Service Thank you for great service. We will definitely be back. Bill does an exceptionally good job whenever we need anything. One of the most honest sales Thank you for great service. We will definitely be back. Bill does an exceptionally good job whenever we need anything. One of the most honest salesmen we have worked with More

My service provider, Miguel Velasquez, is a gem. He genuinely cares, his knowledge and personality makes the service easy and enjoyable. Providing me with a loaner also helps. genuinely cares, his knowledge and personality makes the service easy and enjoyable. Providing me with a loaner also helps. More

My experience with Fletcher Jones Mercedes was, as always, convenient, stress-free, and top-notch! Rodrigo was very thorough, efficient, and at the same time, friendly and engaging, and he made sure m always, convenient, stress-free, and top-notch! Rodrigo was very thorough, efficient, and at the same time, friendly and engaging, and he made sure my service appointment went smoothly. I highly recommend this dealership! More

Excellent My Service Provider was wonderful. I only deal with Mercedes because of Denise Banner she is such a wonderful caring person. Thank you to all of you a My Service Provider was wonderful. I only deal with Mercedes because of Denise Banner she is such a wonderful caring person. Thank you to all of you at Mercedes More

Dan Schmidt has been the reason I continue to give my business to Fletcher Jones Newport Beach. His knowledge and personality make the service experience comfortable. business to Fletcher Jones Newport Beach. His knowledge and personality make the service experience comfortable. More