Fletcher Jones Motorcars - Service Center

Good job!!! My car was delivered on time and clean. AJ addressed my issues and was on top of everything. My loaner vehicle service was prompt and professional. addressed my issues and was on top of everything. My loaner vehicle service was prompt and professional. More

We came in to have my wife’s car service and I dropped my S550 off because the fuel door wasn’t opening. Chad was the available service writer and explained to me that the part had to be ordered and it would S550 off because the fuel door wasn’t opening. Chad was the available service writer and explained to me that the part had to be ordered and it would be available the next day. The service was good but the fact that the part wasn’t in stock and very expensive when it was only $75 on Amazon was disappointing. More

Starter not starting Rodrigo needed extra days to determine the problem and I know it wasn't easy. Over the holiday he politely asked if I needed a loaner which I didn't Rodrigo needed extra days to determine the problem and I know it wasn't easy. Over the holiday he politely asked if I needed a loaner which I didn't and he got me on my way quickly. He kept up with communication about the problem and if I again needed a loaner car. This time I did. He got me into the car and let me know we would be updated as they worked on it. They didn't find any issues but I appreciated the effort. Great service. More

It is a good dealership, I liked it and I will recommend others to visit them for any vehicle issues. I just found it a little pricey. others to visit them for any vehicle issues. I just found it a little pricey. More

Fletcher Jones is great I really like Fletcher Jones motorcars and wouldn't go to any other Mercedes dealership. Leslie Lorsensen has been my go to person for years. She's I really like Fletcher Jones motorcars and wouldn't go to any other Mercedes dealership. Leslie Lorsensen has been my go to person for years. She's excellent. More

Service andSales staff review Steve Bates is the Best there after 20 years of servicing. My cars at FJ M ! Rest service! And Daniel Di Conti and Abraham are awesome in sales and v Steve Bates is the Best there after 20 years of servicing. My cars at FJ M ! Rest service! And Daniel Di Conti and Abraham are awesome in sales and very friendly! Thank you ! Marios More

Stephine is great! Everything was handled in a very timely and efficient manner. Everyone was very friendly and kind. Our loaner car was handled very well and easily. Everything was handled in a very timely and efficient manner. Everyone was very friendly and kind. Our loaner car was handled very well and easily. Thank You. More

Laura and the greeting service team were exceptionally friendly and attentive. I didn’t expect my car to be done until the next day but, it was done in a couple hours. friendly and attentive. I didn’t expect my car to be done until the next day but, it was done in a couple hours. More

Excellent as always As with my past service calls, the staff was professional, courteous and timely. My car was clean and ready when I arrived for pick up. As with my past service calls, the staff was professional, courteous and timely. My car was clean and ready when I arrived for pick up. More

pro served, personal touch I've been relying on FJ Motorcars and John Derbyshire for years now---always find them to be both professional and personable---if I have a lot of stu I've been relying on FJ Motorcars and John Derbyshire for years now---always find them to be both professional and personable---if I have a lot of stuff that needs doing on my aging MB, Derby will prioritize it so I don't have to take the financial hit all at once...appreciate that. More