Flow Cadillac of Wilmington

Enjoyable Experience Ben Howell was a pleasure to work with. Responsive to all questions. Takes all the time necessary to ensure that the customer is comfortable with th Ben Howell was a pleasure to work with. Responsive to all questions. Takes all the time necessary to ensure that the customer is comfortable with the car. More

2018 XT5 Leasing Experience My wife and I recently leased a new XT5 from Rippy Cadillac. It was the first time that we leased a new vehicle and were unfamiliar with the process. My wife and I recently leased a new XT5 from Rippy Cadillac. It was the first time that we leased a new vehicle and were unfamiliar with the process. Eric Hartley and Justin Bass were very helpful and provided us with information and options which made the overall experience enlightening and pleasurable! These gentlemen know their product and have the people skills that enable them to put the customer at ease throughout the process. We are new to the GM product line and are hopefull that the XT5 proves to be as first class as these gentlemen and the Rippy Dealership. More

Service asked for not performed. Ask for window washers be filled, Yes, Mam. That is part of the Cadillac 10 point service. Came home, turned car on and “Washer fluid low, fill with Ask for window washers be filled, Yes, Mam. That is part of the Cadillac 10 point service. Came home, turned car on and “Washer fluid low, fill with washer fluid”. Driver side back door working fine this morning. Got my belongs out when I got to the dealership. Get home and it is raining so go to get umbrella out of back driver seat. Door won’t open More

Car purchase We bought a Cadillac SRX from Eric Hartley at Rippy and it was an amazing experience. Eric was profession, knowledgeable and very enjoyable with whic We bought a Cadillac SRX from Eric Hartley at Rippy and it was an amazing experience. Eric was profession, knowledgeable and very enjoyable with which to work. We felt very comfortable discussing options with him and he was reasonable throughout the entire process. We are thrilled with our overall experience! Thank you Eric! More

Salesman! Ben Howell was my salesman and was the most helpful, professional, personable and all around best salesman I have ever had!! There is no doubt I will Ben Howell was my salesman and was the most helpful, professional, personable and all around best salesman I have ever had!! There is no doubt I will go back to him in the future and recommend him to anyone I can!! More

Very good loved working with Ben could not mor knowledgeable My husband and I believe in giving credit to the deserving people and we fill like we got the best from Ben Howell that we met him 2/2/18 My husband and I believe in giving credit to the deserving people and we fill like we got the best from Ben Howell that we met him 2/2/18 More

Great Experience Very professional, knowledgeable, and courteous. Were not high pressure at all , listened to my needs and did what it took to find me the right vehic Very professional, knowledgeable, and courteous. Were not high pressure at all , listened to my needs and did what it took to find me the right vehicle. All very nice people. The owner thanked me personally for coming out and after the purchase. A very smooth experience. More

Escalade Start to finish professional. Traded in a Yukon. Bought 7 vehicles from Bob King, same sales guy, said he was too busy to update me on the vehicle I Start to finish professional. Traded in a Yukon. Bought 7 vehicles from Bob King, same sales guy, said he was too busy to update me on the vehicle I custom ordered. Rippy was there to give me what I wanted More

Kind, compassionate, amazing Vic and the entire team were fantastic. I explained my challenges to Mr. Markie and he put me at ease, and explained my options without the “car sales Vic and the entire team were fantastic. I explained my challenges to Mr. Markie and he put me at ease, and explained my options without the “car salesmen “ attitude and pressure. Without the team from Rippy, I would not be in a car today. Supporting local business is important to me and Rippy is known for giving back to the community. More

Exceptional Experience I purchased my Cadillac from Michael at Rippy because he took the time to make sure I received all of the incentives, all of the promotions, includi I purchased my Cadillac from Michael at Rippy because he took the time to make sure I received all of the incentives, all of the promotions, including my Costco promotional discount which I had not thought of, to help me get the best deal. There was no pressure and he even gave me great advice about selling my used car which was still in Florida. Michael picked me up at the airport when I flew in to pick up my car and there was a red bow on the dashboard upon my arrival at the dealership. I received a very warm welcome. Ben was so helpful walking me through the Cue system with great patience and good humor. Will always buy from Michael! More