Back

Flow Cadillac of Wilmington

Wilmington, NC

not yet
rated
324 Reviews

4951 New Centre Drive

Wilmington, NC

28403

Directions

Filter Reviews by Keyword

By Type

324 Reviews of Flow Cadillac of Wilmington

November 25, 2017

Great experience This was a smooth buying experience. Once I gave my info there was not a lot of back & forth, they knew what I could do and they went to work. A day l More

by Chris Kinlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbert Temoney
Nov 27, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. A smooth, no pressure buying environment is something we pride ourselves on. We appreciate your business and look forward to working with you again in the future. Enjoy your new truck!

November 21, 2017

Always a Confortable Purchase Since relocating to the Wilmington ive purchased vehicles from Rippy’s. I’ve found that the entire Rippy Team clearly has something special to offer More

by Eagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Malkin, Justin Bass and Chelsea Ruan
Nov 22, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experiences. Our friendly service and sales staff greet all of our customers with a smile and are also extremely knowledgeable. Building relationships with our customers is important to us and we always offer a no pressure atmosphere. We appreciate your business and look forward to continuing to work with you in the future. Thanks again!

November 18, 2017

Complaint resolved Rippy has been servicing our Cadillacs since we moved to NC 4 years ago. Always top notch professional service. We had a possible warranty issue that More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
Nov 21, 2017 -

Flow Cadillac of Wilmington responded

Ron thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experiences. We have appreciated working with you throughout the years and are glad that we were able contact Cadillac on your behalf to get your vehicle covered under warranty. Thanks again and we look forward to your continued business.

October 23, 2017

HUGE SHOUT OUT TO RIPPY CADILLAC! Always very friendly; fast and diligent. They always let you know what's going on, if it is taking a little longer than expected. Very flexible on s More

by DCRAIGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BEN HOWELL SOLD ME THIS 2016 SRX (MY 3RD ONE) & HE WAS ALSO AWESOME , Jerry Wayne Todd Jr.
Oct 24, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. Our friendly and knowledgeable staff has been helping our customers and treating them like family for over 70 years. We value creating relationships with our customers and appreciate your repeated business. Enjoy your SRX and we look forward to helping you again on your next purchase.

October 12, 2017

Incredibly bad service department Our SRX had a transmission issue while we were on vacation. We had to rent a car to get home and after almost a month were told the car was fixed. On More

by Michael Bodrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Wayne Todd Jr.
Oct 18, 2017 -

Flow Cadillac of Wilmington responded

Michael we are sorry to hear about the issue you had when you returned home however this had nothing to do with the transmission or the work performed at our dealership. When you took your vehicle to us the codes showed that there was an issue with your transmission. We wound up fixing your clutch plate and noticed the 1, 2, 3, and 4 clutch pistons were leaking which we also fixed. The work performed at your local dealership was replacing the cam shaft position sensor actuator and front differential drive pinion gear. We'd be more then happy to speak with you and explain the difference between the jobs performed on your SRX. We would like to stress again though that both of the issue you experienced after leaving our dealership had nothing to do with the transmission or the work we performed. Thank you.

October 05, 2017

Incredibly helpful Ben helped my mother with a new lease, finding several incentives that made the price attractive and took care of the last 4 payments. He even bro More

by Cbh333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Howell
Oct 05, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. We are the oldest family owned and operated dealership in Wilmington and have been in business for over 70 years because we treat all of our customers like family. That means we enjoy going the extra mile for our customers which include things like personal home deliveries. We appreciate your business and look forward to working with again soon. Thanks and enjoy your new car!

October 04, 2017

Always a great experience Everyone else was knowledgeable and pleasant to work with. We have always had a very good experience. This time was no exception . Will definitely ke More

by dave b+
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Kyle Malkin
Oct 04, 2017 -

Flow Cadillac of Wilmington responded

Dave thank you for leaving a review. At Rippy's our #1 goal is to deliver excellent customer service and we're happy to hear about your experience. Our knowledgeable and friendly sales staff have decades of experience and always offer a no pressure environment here at the dealership. We appreciate your repeated business and look forward to working with again soon. Thanks and enjoy your new vehicle!

September 26, 2017

Great place We enjoyed our experience at Rippy Cadillac. Jordan Carden was so kind and very knowledgeable. He took his time with us and showed several possible ch More

by Buck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Carden
Sep 27, 2017 -

Flow Cadillac of Wilmington responded

Buck, thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. We're proud to always offer a no pressure sales environment and our knowledgeable salesmen can help answer any questions you might have. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new car!

Sep 27, 2017 -

Flow Cadillac of Wilmington responded

Buck, thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. We're proud to always offer a no pressure sales environment and our knowledgeable salesmen can help answer any questions you might have. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new car!

September 14, 2017

Comfortable, fun and pleasing auto buying experience. - Nice Dealership -- clean environment. - Professional, Courteous and Knowledgeable staff; buyers feel special when interacting with Rippy st More

by tyjo04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hartley, Allen Rippy Jr., Frank Campisano
Sep 15, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. We've been in business for over 70 years because we put our customers first and treat everyone like family. We appreciate your business and look forward to working with you again in the future.

September 08, 2017

Great experience. No car sales pressure Purchased 🚗. Good deal. Vehicle clean. Salesman excellent. Warranty. Great. Salesman was sensitive to your budget and time Didn't take all day to More

by Bluryder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Howell
Sep 11, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. We understand the vehicle buying process can be time consuming so we try to make it as quick and easy as possible and always offer a no pressure environment. On top of that we also have an expansive selection of vehicles with great prices which are the lowest around. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new vehicle!

...
11
...