Flow Cadillac of Wilmington

New Car purchase Total professionalism shown throughout the purchase process of our new Cadillac SRX. Thank you Eric Hartley ! We would definitely recommend Rippy Total professionalism shown throughout the purchase process of our new Cadillac SRX. Thank you Eric Hartley ! We would definitely recommend Rippy Cadillac to all our family and friends. More

New Escalade purchase Steve, Jerry, and Justin couldn't have been any nicer to deal with . That's why I keep coming back!! They make me feel like family!! Steve, Jerry, and Justin couldn't have been any nicer to deal with . That's why I keep coming back!! They make me feel like family!! More

Easy going, receptive, professional! It took me 7 months to make a decision on the SRX and the whole time Justin Bass was with me all the way. He was professional, easy, receptive and no It took me 7 months to make a decision on the SRX and the whole time Justin Bass was with me all the way. He was professional, easy, receptive and not at all pushy. He provided information, gave me the time I needed and helped me to find the right vehicle. Very happy with my experience so far and look forward to having a very good after sale experience! More

Make certain you get your car facts BEFORE you sign your pap The finance manager and myself both kept asking for the car facts report. I asked point blank to the sales manager..no accidents, no flooding when I f The finance manager and myself both kept asking for the car facts report. I asked point blank to the sales manager..no accidents, no flooding when I found out the Truck came out of Fl...and no salvage title. Was made to sign a copy of car facts AFTER I had already closed the deal. Guess what..mechanical issues..and WRECKED. I am beyond and I do mean absolutely beyond angry. Valuable lesson learned. Never buy used again..1st time AND last...won't buy from here again either even though I really liked our salesman Jeff. Just really disappointed after what started out as such an awesome experience has turned so sour. More

Easy Easy Easy! I appreciated most that they didn't wast my extremely valuable time with trying to sell me something else or pushing a deal that wasn't right for me. I appreciated most that they didn't wast my extremely valuable time with trying to sell me something else or pushing a deal that wasn't right for me. They listened to me! That is the highest compliment I can give any organization. I had a car gurus alert set for months for the car I wanted. When I saw the listing on-line I filled in the blanks and pressed send. I was contacted that evening and the following morning. I explained that I was very familiar with the car make and model but it was the deal with which I was concerned. Mike took a llof my information over the phone in the middle of a hectic day of meetings and errands. They handled everything. He e-mailed me (my preferred method of ocommunications) a few hours later and told me to come in. They had the deal set up for me. A quick test drive and some paper work with a few items I needed to follow up on and away I drove with my new-to-me car. EVERYONE was friendly and most importantly effficient. More